XID Errors (PDF) - vR384 (older) - Last updated October 31, 2017 - Send Feedback

Introduction

This document explains what Xid messages are, and is intended to assist system administrators, developers, and FAEs in understanding the meaning behind these messages as an aid in analyzing and resolving GPU-related problems.

What Is an Xid Message

The Xid message is an error report from the NVIDIA driver that is printed to the operating system's kernel log or event log. Xid messages indicate that a general GPU error occurred, most often due to the driver programming the GPU incorrectly or to corruption of the commands sent to the GPU. The messages can be indicative of a hardware problem, an NVIDIA software problem, or a user application problem.

These messages provide diagnostic information that can be used by both users and NVIDIA to aid in debugging reported problems.

The meaning of each message is consistent across driver versions.

How to Use Xid Messages

Xid messages are intended to be used as debugging guides. Because many problems can have multiple possible root causes it’s not always feasible to understand each issue from the Xid value alone.

For example, an Xid error might indicate that a user program tried to access invalid memory. But, in theory, memory corruption due to PCIE or frame buffer (“FB”) problems could corrupt any command and thus cause almost any error. Generally, the Xid classifications listed below should be used as a starting point for further investigation of each problem.

Working with Xid Errors

Viewing Xid Error Messages

Under Linux, the Xid error messages are placed in the location /var/log/messages.

Grep for “NVRM: Xid”to find all the Xid messages.

The following is an example of a Xid string:

[…] NVRM: GPU at 0000:03:00: GPU-b850f46d-d5ea-c752-ddf3-c4453e44d3f7 
[…] NVRM: Xid (0000:03:00): 14, Channel 00000001 
  • The first Xid in the log file is preceded by a line that contains the GPU GUID and device IDs.

In the above example,

The GUID is a globally unique, immutable identifier for each GPU.

  • Each subsequent Xid line contains the device ID, the Xid error, and information about the Xid.

In the above example,

Tools That Provide Additional Information About Xid Errors

NVIDIA provides two additional tools that may be helpful when dealing with Xid errors.

nvidia-smi is a command-line program that installs with the NVIDIA driver. It reports basic monitoring and configuration data about each GPU in the system. nvidia-smi can list ECC error counts (Xid 48) and indicate if a power cable is unplugged (Xid 54), among other things. Please see the nvidia-smi man page for more info. Run ‘nvidia-smi –q’ for basic output.

NVIDIA Validation Suite (NVVS) is a health checking tool that is provided as part of the GPU Deployment Kit, located at https://developer.nvidia.com/gpu-deployment-kit. NVVS can check for basic GPU health, including the presence of ECC errors, PCIe problems, bandwidth issues, and general problems with running CUDA programs. NVVS documentation is included in the GPU Deployment Kit.

Analyzing Xid Errors

The following table lists the recommended actions to take for various issues encountered.

Issue Recommended Action

Suspected User Programming Issues

Run the debugger tools.

See the cuda-memcheck and cuda-gdb docs at http://docs.nvidia.com/cuda/index.html

Suspected Hardware Problems

Contact the hardware vendor. They can run through their hardware diagnostic process.

Suspected Driver Problems

File a bug with NVIDIA.

Xid Error Listing

The following table lists the Xid errors along with the potential causes for each.

XID Failure Causes
    HW Error Driver Error User App Error System Memory Corruption Bus Error Thermal Issue FB Corruption

1

Invalid or corrupted push buffer stream

 

X

 

X

X

 

X

2

Invalid or corrupted push buffer stream

 

X

 

X

X

 

X

3

Invalid or corrupted push buffer stream

 

X

 

X

X

 

X

4

Invalid or corrupted push buffer stream

 

X

 

X

X

 

X

 

GPU semaphore timeout

 

X

X

X

X

 

X

5

Unused

             

6

Invalid or corrupted push buffer stream

 

X

 

X

X

 

X

7

Invalid or corrupted push buffer address

 

X

   

X

 

X

8

GPU stopped processing

 

X

X

 

X

X

 

9

Driver error programming GPU

 

X

         

10

Unused

             

11

Invalid or corrupted push buffer stream

 

X

 

X

X

 

X

12

Driver error handling GPU exception

 

X

         

13

Graphics Engine Exception

 

X

X

X

X

X

X

14

Unused

             

15

Unused

             

16

Display engine hung

 

X

         

17

Unused

             

18

Bus mastering disabled in PCI Config Space

 

X

         

19

Display Engine error

 

X

         

20

Invalid or corrupted Mpeg push buffer

 

X

 

X

X

 

X

21

Invalid or corrupted Motion Estimation push buffer

 

X

 

X

X

 

X

22

Invalid or corrupted Video Processor push buffer

 

X

 

X

X

 

X

23

Unused

             

24

GPU semaphore timeout

 

X

X

X

X

X

X

25

Invalid or illegal push buffer stream

 

X

X

X

X

 

X

26

Framebuffer timeout

 

X

         

27

Video processor exception

 

X

         

28

Video processor exception

 

X

         

29

Video processor exception

 

X

         

30

GPU semaphore access error

 

X

         

31

GPU memory page fault

 

X

X

       

32

Invalid or corrupted push buffer stream

 

X

 

X

X

X

X

33

Internal micro-controller error

 

X

         

34

Video processor exception

 

X

         

35

Video processor exception

 

X

         

36

Video processor exception

 

X

         

37

Driver firmware error

 

X

 

X

X

   

38

Driver firmware error

 

X

         

39

Unused

             

40

Unused

             

41

Unused

             

42

Video processor exception

 

X

         

43

GPU stopped processing

 

X

X

       

44

Graphics Engine fault during context switch

 

X

         

45

Preemptive cleanup, due to previous errors -- Most likely to see when running multiple cuda applications and hitting a DBE

 

X

         

46

GPU stopped processing

 

X

         

47

Video processor exception

 

X

         

48

Double Bit ECC Error

X

           

49

Unused

             

50

Unused

             

51

Unused

             

52

Unused

             

53

Unused

             

54

Auxiliary power is not connected to the GPU board

             

55

Unused

             

56

Display Engine error

X

X

         

57

Error programming video memory interface

X

X

       

X

58

Unstable video memory interface detected

X

X

         
 

EDC error – clarified in printout

X

           

59

Internal micro-controller error

(older drivers)

 

X

         

60

Video processor exception

 

X

         

61

Internal micro-controller breakpoint/warning

(newer drivers)

             

62

Internal micro-controller halt

(newer drivers)

X

X

     

X

 

63

ECC page retirement recording event

X

X

       

X

64

ECC page retirement recording failure

X

X

         

65

Video processor exception

X

X

         

66

Illegal access by driver

 

X

X

       

67

Illegal access by driver

 

X

X

       

68

Video processor exception

X

X

         

69

Graphics Engine class error

X

X

         

70

CE3: Unknown Error

X

X

         

71

CE4: Unknown Error

X

X

         

72

CE5: Unknown Error

X

X

         

73

NVENC2 Error

X

X

         

74

NVLINK Error

X

X

   

X

   

75

Reserved

             

76

Reserved

             

77

Reserved

             

78

vGPU Start Error

 

X

         

79

GPU has fallen off the bus

X

X

 

X

X

X

 

80

Corrupted data sent to GPU

X

X

 

X

X

 

X

81

VGA Subsystem Error

X

           

Common XID Errors

This section provides more information on some common Xid errors.

XID 13: GR: SW Notify Error

This event is logged for general user application faults. Typically this is an out-of-bounds error where the user has walked past the end of an array, but could also be an illegal instruction, illegal register, or other case.

In rare cases, it’s possible for a hardware failure or system software bugs to materialize as XID 13.

When this event is logged, NVIDIA recommends the following:

  1. Run the application in cuda-gdb or cuda-memcheck , or
  2. Run the application with CUDA_DEVICE_WAITS_ON_EXCEPTION=1 and then attach later with cuda-gdb, or
  3. File a bug if the previous two come back inconclusive to eliminate potential NVIDIA driver or hardware bug.

Note: The cuda-memcheck tool instruments the running application and reports which line of code performed the illegal read.

XID 31: Fifo: MMU Error

This event is logged when a fault is reported by the MMU, such as when an illegal address access is made by an applicable unit on the chip Typically these are application-level bugs, but can also be driver bugs or hardware bugs.

When this event is logged, NVIDIA recommends the following:

  1. Run the application in cuda-gdb or cuda-memcheck , or
  2. Run the application with CUDA_DEVICE_WAITS_ON_EXCEPTION=1 and then attach later with cuda-gdb, or
  3. File a bug if the previous two come back inconclusive to eliminate potential NVIDIA driver or hardware bug.

Note: The cuda-memcheck tool instruments the running application and reports which line of code performed the illegal read.

XID 32: PBDMA Error

This event is logged when a fault is reported by the DMA controller which manages the communication stream between the NVIDIA driver and the GPU over the PCI-E bus. These failures primarily involve quality issues on PCI, and are generally not caused by user application actions.

XID 43: RESET CHANNEL VERIF ERROR

This event is logged when a user application hits a software induced fault and must terminate. The GPU remains in a healthy state.

In most cases, this is not indicative of a driver bug but rather a user application error.

XID 45: OS: Preemptive Channel Removal

This event is logged when the user application aborts and the kernel driver tears down the GPU application running on the GPU. Control-C, GPU resets, sigkill are all examples where the application is aborted and this event is created.

In many cases, this is not indicative of a bug but rather a user or system action.

XID 48: DBE (Double Bit Error) ECC Error

This event is logged when the GPU detects that an uncorrectable error occurs on the GPU. This is also reported back to the user application. A GPU reset or node reboot is needed to clear this error.

The tool nvidia-smi can provide a summary of ECC errors. See “Tools That Provide Additional Information About Xid Errors”.

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Notices

Notice

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Information furnished is believed to be accurate and reliable. However, NVIDIA Corporation assumes no responsibility for the consequences of use of such information or for any infringement of patents or other rights of third parties that may result from its use. No license is granted by implication of otherwise under any patent rights of NVIDIA Corporation. Specifications mentioned in this publication are subject to change without notice. This publication supersedes and replaces all other information previously supplied. NVIDIA Corporation products are not authorized as critical components in life support devices or systems without express written approval of NVIDIA Corporation.

Trademarks

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XID Errors (PDF) - vR384 (older) - Last updated October 31, 2017 - Send Feedback