Troubleshooting#

Here are some common errors you may encounter when accessing the Audio2Face NIM Public API

grpc error messages

Potential Reasons

Possible Solutions

grpc_message:’failed to establish link to worker’, grpc_status:13

No server/instance available at the moment of requesting

The current deployment has reached it’s capacity with instance_count * max_occurrence settings.

grpc_message:’failed to open stateful work request: rpc error: code = Unauthenticated desc = invalid response from UAM’, grpc_status:13

API key is invalid

Check the API Key, and generate a new one if this continue to happen.

grpc_message:’failed to open stateful work request: rpc error: code = Internal desc = There was a server error trying to handle an exception’, grpc_status:13

API key does not have enough credit / API key doesn’t have access to this function

Check the function is a public function, or if your API key is related to an account with access to the function.

grpc error messages	Potential Reasons	Possible Solutions
grpc_message:’failed to establish link to worker’, grpc_status:13	No server/instance available at the moment of requesting	The current deployment has reached it’s capacity with instance_count * max_occurrence settings.
grpc_message:’failed to open stateful work request: rpc error: code = Unauthenticated desc = invalid response from UAM’, grpc_status:13	API key is invalid	Check the API Key, and generate a new one if this continue to happen.
grpc_message:’failed to open stateful work request: rpc error: code = Internal desc = There was a server error trying to handle an exception’, grpc_status:13	API key does not have enough credit / API key doesn’t have access to this function	Check the function is a public function, or if your API key is related to an account with access to the function.