Troubleshooting and Logging

Before filing a bug, make sure to check the following steps:

1. The right zip for the installed OS was downloaded (Windows/Linux).

2. The unzipping process of the Avatar Configurator worked without crashing (e.g. there was no message regarding long paths). Notice that unpacking can take a long time.

3. Minimum hardware requirements are met, if specified.

4. When filing a bug, given that the steps above are checked, please attach the latest log file found at /home/<username>/.nvidia-omniverse/logs/Kit/omni.avatarstudio.app/<version> log file path for Linux or C:\Users\<username>\.nvidia-omniverse\logs\Kit\omni.avatarstudio.app\<version> log file path for Windows where <username> is the username with which you have logged in to Windows or Linux and <version> is the current version of the Avatar Configurator and usually has the format x.x.