Troubleshooting#
Communication Errors#
These are common errors when requesting new animation through Maya-ACE.
Error Messages |
Possible Reasons (not all) |
|---|---|
Unauthenticated |
wrong api key, using http for an https endpoint |
no authorization was passed |
missing api key |
SSL_ERROR_SSL |
mismatched SSL version |
Deadline Exceeded |
bad network connection, slow machine or service, long audio |
Cloud credits expired |
out of credits |
DNS resolution failed |
network error, wrong address |
Connection refused |
service is unavailable |
Cannot Attach or Connect an AceAnimationPlayer#
To attach an AceAnimationPlayer, the selection should be a blendshape node or a mesh node with one blendshape connected.
To connect an existing AceAnimationPlayer to a new blendshape node, the selection should be one AceAnimationPlayer node and a blendshape node or a mesh with a blendshape node connected. There could be errors when,
Selection is not in the correct order
Selected multiple AceAnimationPlayer node or multiple blendshape node
Selected a mesh connected with multiple blendshape nodes
Please make sure the selection is correct for each operation.