Troubleshooting
Find solutions to common issues with NVIDIA Brev. Start with the quick-reference guide for frequently encountered problems, or navigate to detailed guides for specific scenarios.
Common Issues
Quick-reference solutions for CLI, connectivity, container, and GPU issues.
CLI SSH Authentication (macOS)
Resolve SSH key authentication failures on macOS systems.
Instance Stuck in Waiting State
Diagnose and resolve instances that fail to provision.
GPU Detection and PyTorch Setup
Fix GPU detection issues with PyTorch, CUDA, and Unsloth on H100 instances.
VS Code Connection (Windows/WSL)
Configure VS Code Remote SSH to work with Cloudflare Tunnel on Windows.
CLI Installation (Linux)
Resolve silent installation failures on Linux systems.
Getting Help
If you cannot resolve your issue using these guides, contact support at brev-support@nvidia.com with:
- Your instance name and ID
- The commands you ran
- Any error messages
- Output from
brev lsand relevant logs
