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# Support Throughout Product Lifecycle

NVIDIA solutions will be in one of the following support states:

* **Supported** — NVIDIA will patch or provide upgrades to components with bugs or security vulnerabilities. NVIDIA will also address support tickets filed against supported solutions according to the SLAs of the relevant support agreement.

* **Deprecated** — Typically refers to a specific API or function available in NVIDIA software. NVIDIA recommends against using a deprecated function as it will be removed in a near-future update. NVIDIA will address support tickets filed against deprecated software according to the SLAs of the relevant support agreement. Deprecated software components are listed in the release notes for those components.

* **End of Life (EOL)** — The entire process that guides the final business operations associated with the NVIDIA Product Life Cycle. The EOL includes the End of Sale (EOS) and End of Service Life (EOSL). The EOL process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, improved, maintained, or supported. See the End of Life Example Timeline below.

* **End of Sales (EOS)** — The product and initial support are no longer offered for sale after this date. The EOS is the last date to order the product through NVIDIA point-of-sale mechanisms. Note that once a product is announced as "EOS," the typical service obligation is for NVIDIA to service that NVIDIA branded solution for five years unless noted otherwise.

* **End of Service Life (EOSL)** — The last day a service contract will be honored; no formal service or support is available for that product after the EOSL date. There are no support or services renewals beyond the EOSL date.

![End of Life Example Timeline](/enterprise-support-and-services-user-guide/_fern-img/344b3450945e166b120f76c2fe584366fc6d8f9b42a6b1803e99ad788470738d.webp)

End of Life Example Timeline