PGI Support Services Agreement

PGI Support Services (the "Services") provided to End-User by The Portland
Group, part of NVIDIA Corporation (collectively, "PGI") are limited to the
terms described in this Support Services Agreement. PGI shall have no duties
to provide the Services except as explicitly set forth herein and upon
payment of the corresponding fees. By purchasing the Services, End-User
understands and agrees to the terms of this Agreement and that the Services
are provided by PGI only for the period covered by the purchase, usually for
a period of one year (12 months) from the date of purchase, and will
automatically terminate at the end of such period. PGI will maintain only
the most current version of the Product(s). PGI shall maintain prior
versions of the Products for a period of six (6) months from the release of
each new version release. PGI shall not be obliged to provide the Services
in the event of the following events:

1) Abuse, misuse, accident or neglect;
2) Use of the Products on target systems other than those for which the
   Products and subsequent components in the compilation process are
   intended to produce an executable image;
3) Where inadequate backups are supplied.

The PGI Support Services consist of the following:

- Technical Support - End-User will first contact the Reseller, if
applicable, from which the Product(s) were purchased. If Reseller cannot
resolve the problem, the End-User, or Reseller on End-User's behalf, shall
submit a support request via www.pgroup.com/support/. The support request
shall provide PGI a description of the problem(s) encountered and, where
possible, will include a description of how to repeat the condition causing
the problem(s).
- User forums and other services available at www.pgroup.com
- Release updates, if and when generally made available, for licensed
Product(s) at no additional cost, except for any administrative fee that
may apply.
- Full license fee credits on Product upgrades, except for any administrative
fee that may apply. "Product upgrades" refer to exchanging one Product
license for a more expensive Product license, and is not the same as a
version or "Release" update referenced above.
- Full license fee credits on user-count upgrades, except for any
administrative fee that may apply.

PGI may discontinue the Services and provide a pro rata refund to End-User
at any time in its sole discretion.

Rev 2016-Oct
[End of PGI Support Services Agreement]