Understanding the cl-support Output File
cl-support script generates a compressed archive file of useful information for troubleshooting. The system either creates the archive file automatically or you can create the archive file manually.
Automatic cl-support File
The system creates the
cl-support archive file automatically for the following reasons:
- When there is a core dump file for any application (not specific to Cumulus Linux, but something all Linux distributions support), located in
- When one of the monitored services fails for the first time after you reboot or power cycle the switch.
Manual cl-support File
To create the
cl-support archive file manually, run the
cumulus@switch:~$ sudo cl-support
If the Cumulus Linux support team requests that you submit the output from
cl-support to investigate issues you experience and you need to include security-sensitive information, such as the
sudoers file, use the
cumulus@switch:~$ sudo cl-support -s
For information on the directories included in the
cl-support archive, see:
- Troubleshooting the etc Directory. The
/etcdirectory contains the largest number of files.
- Troubleshooting Log Files. This guide highlights the most important log files to inspect. Keep in mind,
cl-supportincludes all log files.