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Manage Alerts

NetQ continuously gathers metrics from telemetry services. When specific thresholds defined by alert rules are exceeded, the system generates events and sends them to the webhook URL that was configured during the initial installation. Some alerts detail exact events, such as a port-down occurrence, while others highlight trends, like deteriorating port health.

All triggering conditions are preconfigured and cannot be modified.

Ongoing Port Validation

The port status alert is triggered by a group of events that affect port operation. These alerts are based on deviations in a group of metrics—if any metric exceeds two standard deviations from the average, an alert is raised. The alert includes the port ID, domain, node ID, and port number.

Alert TypeAlert GroupAlert Name(s)Severity
Ongoing Port Validationongoing_port_validationOngoingPortValidationwarning

Anomaly Detection

For each new metric value, NetQ analyzes historical data over a predefined time period using a statistical model. If the value deviates significantly from the expected range (beyond two standard deviations), the system triggers an alert.

Alert TypeAlert GroupAlert Name(s)Severity
Port Congestion Warningport_metrics_deviationPortCongestionwarning
Physical Layer Retransmission Warningport_metrics_deviationPhysicalLayerRetransmissionwarning
Port Degradation Warningport_metrics_deviationPortDegradationHistogram1, PortDegradationHistogram2, PortDegradationHistogram3, PortDegradationBER, PortDegradationLinkErrorswarning
Packet Discard Warningport_metrics_deviationPacketDiscardwarning

License Expiration

NetQ broadcasts alerts when your NetQ for NVLink license is expired or about to expire. To enable or disable these alerts refer to manage license alerts.

Alert TypeAlert GroupAlert Name(s)Severity
Expires SoonlicensingLicenseValidationwarning
ExpiredlicensingLicenseValidationcritical

Certificate Expiration

NetQ monitors the CA, server, and switch certificates and alerts you before they expire so you can rotate them without losing switch connectivity. Certificates are checked on a recurring interval; NetQ raises a warning while a certificate is still valid but nearing expiry, and escalates to critical after it has expired. The alert includes the certificate subject, issuer, type, fingerprint, and the addresses the certificate covers.

Alert TypeAlert GroupAlert Name(s)Severity
Expires Sooncert-mgrCertificateExpirationwarning
Expiredcert-mgrCertificateExpirationcritical

Leak Sensor Notifications

Alert TypeAlert GroupAlert Name(s)Severity
Redfish event alert on a switch or GPUwebhook-gatewayRedfishEventNotificationwarning/critical
Redfish connection status update on a switch or GPUoob-connectivityRedfishStatusNotificationwarning/critical

Update the Webhook Receiver URL

You can update the webhook URL at any time after installation.

  1. Create a webhook.yaml file that specifies the new alerts webhook receiver URL(s). You can provide a single URL or a comma-separated list of URLs.

  2. Run the following script as the root user:

/opt/netq-admin/nvl/scripts/alerts-webhook-url-config.sh
  1. NetQ prompts you to choose one of four options:
  • Update webhook receiver URLs
  • Retrieve webhook receiver URLs and their statuses
  • Clear webhook receiver URLs
  • Exit
  1. If you chose the first option, NetQ will automatically redeploy and apply the updated URL settings.