Cumulus Linux Support File
Cumulus Linux generates support files called
cl-support whenever it detects issues.
This file aids in troubleshooting customer issues. The NVIDIA global support staff often requests customers to provide this file when they open support tickets.
cl-support command names the file
cl_support_xxx.txz and writes it to the
You can generate
cl-support in one of three ways:
switchdor any other process generates a core file (located in
/var/support/core), then Cumulus Linux generates the
After the first failure of one of the following monitored services after a switch reboot or power cycling:
You can trigger creation of a
cl-supportfile by running the
You should only run this command at the direction of a member of the NVIDIA support staff.
If you need to copy the
cl-support file off of the switch to a remote host for collection, use
cumulus@switch:~$ scp /var/support/ username@myserver:/path/