Overview

This document provides a process flow and associated details on how to start debugging general issues on GPU servers. It is intended to cover the most common issues one may see in the operation of GPUs in the data center but is not meant to be comprehensive. The information below is a summary of several different documents and best practices for debugging GPU system issues.

This debug process is intended to be generic and may not align with your system vendors specific triage guidelines. Please engage with your system vendor earlier, rather than later, to ensure your system is restored to full health as fast as possible. However, by using this process, infrastructure teams should be able to work through the first steps of the debug process to gather as much data as possible or avoid the need to submit a help request entirely.