Troubleshooting Guide

Below are some of the common issues that have been encountered:

Installation Issues:

1. ModuleNotFoundError: No module named 'nv_attestation_sdk' while installing the packages using the installer script(ppcie-installer.sh)

   Solution: Delete the venv created and try installing the packages using the script again

2. If you encounter warning and installation issues similar to the below while installing the package: WARNING: Ignoring invalid distribution ~v-attestation-sdk <site-package-directory> Please execute the following command to clean up packages that were not installed properly and then re-try the installation:

   Solution: rm -rf $(ls -l <site-packages-directory> | grep '~' | awk '{print $9}')

Configuration Issues

1. The nvmlInit call timed out. or Error in Initializing NVML library. Please install the drivers again and re-try

   Solution: This requires re-installing the Nvidia GPU driver and fabric manager

2. NSCQWarning: NSCQ_RC_WARNING_RDT_INIT_FAILURE

   Solution: This requires installing the correct version of the Nvidia Switch driver compatible with the GPU driver