Appendix

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Document History

VersionDateAuthorsDescription of Change
1.16-26-23Neal ArmstrongUpdated various sections. Added new sections for datasheets, networking switch support, NVIDIA cloud offerings, and DGX Cloud Kickstart.
1.29-29-23Neal ArmstrongUpdated RMA details, revised DGX Business Critical details, revised Professional Services sections, added End of Life Figure.
1.312-15-23Neal ArmstrongAdded Networking Support Terms and Conditions. Updated links for DGX. Clarified Factory RMA definition. Updated switch support table.
1.43-12-25Neal ArmstrongUpdated links.

Abbreviations and Terms

Abbreviation / TermMeaning / Definition
24x724 hours a day, seven days a week, 365 days a year
4HROnsite response or delivery within four hours
ARMAAdvanced Return Materials Authorization
DOADead On Arrival
EOLEnd of Life
EOSEnd of Sale
EOSLEnd of Service Life
ESPNVIDIA Enterprise Support Portal
EULAEnd User License Agreement
GAGeneral Availability
MLOpsMachine Learning Operations
NBDNext Business Day
NGCNVIDIA GPU Cloud
NLPNVIDIA License Portal
NVDU.S. National Vulnerability Database. See also CVE.
POPurchase Order
PSIRTNVIDIA Product Security Incident Response Team
RMAReturn Materials Authorization
SLASupport Level Agreement
SRService Request
SRESite Reliability Engineer
TAMTechnical Account Manager

For additional information, see the following documents and references: