Appendix: Performing OS Factory Reset from USB

Prepare a bootable USB drive. Recommended to use “Rufus” (on Windows), https://rufus.ie/

• Make sure to “Show advanced drive properties”

• Select “Syslinux 4.07” in the “Boot selection” drop-down and press “START”

  

Extract the content of image zip file (e.g., mfgusb-X86_64-8.0.1610.zip) to the USB drive root.

Connect the USB drive to a USB port located on the back panel of the GW appliance.

Enter the BIOS of the GW appliance using a serial connection and set the boot order to boot from the USB device first:

Save and Exit the BIOS, the GW should now start booting from the USB drive.

If prompted to login, type “root”.

Load kernel modules to enable access to the USB drive, and mount it

• modprobe ehci-pci

• modprobe xhci-pci

• modprobe xhci-hcd

• modprobe usb_storage

• mount /dev/sdb1 /mnt

Find the MAC address of the GW mgmt. port by running:

• ifconfig eth0 | grep HWaddr | sed -e"s/^.*HWaddr //g" | sed -e"s/://g"

Start the manufacture process by the following command. Replace <eth0 MAC> with the output of step 7:

• sh -a -I -v -m x86 -h <eth0 MAC> -f /mnt/image.img

  

After the manufacture process is done, type “reboot”.

Enter the BIOS again (like step 3) and return boot order to boot from the Hard Disk first.

Save and Exit the BIOS, the GW should now start booting the newly installed OS.