Troubleshooting

System Status LED is RED

Unplug the appliance and call your NVIDIA representative.

Power Supply Unit Status LED is not lit or is RED

1. Check that the power cable is plugged into a working outlet.
2. Check that the power cable has a voltage within the range of 100 - 240 volts AC.
3. Remove and reinstall the power cable.
4. Remove and reinstall the power supply unit.

The Power Button w/Integrated LED for the appliance shuts off

1. Check that there is adequate ventilation.
2. Make sure that there is nothing blocking the front or rear of the chassis and that the fan modules and ventilation holes are not blocked (especially dust over the holes).
3. If you find dust blocking the holes it is recommended to clean the fan unit and remove the dust from the front and rear panels of the appliance using a vacuum cleaner.

The activity LEDs do not come on

Check if the appliance has been started.

The appliance is off

1. Press the Power Button w/Integrated LED

   If that does not work:

2. Unplug the appliance.

3. Wait 5 minutes.

4. Plug in the appliance, and press the Power Button w/Integrated LED.

5. If the appliance does not come on, check the power supplies.

6. If the appliance comes on, use the management software to determine the cause of the shutdown.

7. Check the temperature.

8. Check the Fan status.