Server unable to find the DPU

• Ensure that the DPU is placed correctly
• Make sure the DPU slot and the DPU are compatible
• Install the DPU in a different PCI Express slot
• Use the drivers that came with the DPU or download the latest
• Make sure your motherboard has the latest BIOS
• Power cycle the server

DPU no longer works

• Reseat the DPU in its slot or a different slot, if necessary
• Try using another cable
• Reinstall the drivers for the network driver files may be damaged or deleted
• Power cycle the server

DPU stopped working after installing another BFB

• Try removing and reinstalling all DPUs
• Check that cables are connected properly
• Make sure your motherboard has the latest BIOS

Link indicator light is off

• Try another port on the switch
• Make sure the cable is securely attached
• Check you are using the proper cables that do not exceed the recommended lengths
• Verify that your switch and DPU port are compatible

Link light is on but no communication is established

• Check that the latest driver is loaded
• Check that both the DPU and its link are set to the same speed and duplex settings