Troubleshooting

NVIDIA Spectrum-4 SN5000 2U Switch Systems Hardware User Manual

Problem Indicator

Symptoms

Cause and Solution

LEDs

System Status LED is blinking for more than 5 minutes

Cause: The operating system did not boot properly, and only firmware is running.

Solution: Connect to the system via the console port, and check the software status. For further instructions, see Monitoring and Troubleshooting in the Cumulus Linux User Guide.

System Status LED is Amber

Cause:

  • Critical system fault (CPU error, bad firmware)

  • Over temperature

Solution:

  • Check environmental conditions (room temperature)

Fan Status LED is Amber

Cause:

Possible fan issue

Solution:

  • Check that the fan is fully inserted and nothing blocks the airflow

  • Replace the fan FRU if needed

PSU Status LED is Amber

Cause:

Possible PSU issue

Solution:

  • Check/replace the power cable

  • Replace the PSU if needed

System boot failure while using Cumulus Linux

Software upgrade failed on x86 based systems

See Monitoring and Troubleshooting in Cumulus Linux User Guide.

© Copyright 2024, NVIDIA. Last updated on Apr 1, 2024.