You may be able to easily resolve the issues described in this section. If a problem persists and you are unable to resolve it yourself, please contact your Mellanox representative or Mellanox Support at firstname.lastname@example.org.
Ethernet Related Issues
Mis-configuration of the switch port or using a cable not supporting link rate
No link with break-out cable
Misuse of the break-out cable or misconfiguration of the switch's split ports
Physical link fails to negotiate to maximum supported rate
The adapter is running an outdated firmware
Install the latest firmware on the adapter
Physical link fails to come up
The cable is not connected to the port or the port on the other end of the cable is disabled
Ensure that the cable is connected on both ends or use a known working cable
Installation Related Issues
Driver installation fails.
The install script may fail for the following reasons: