Installation Related Troubleshooting
The installation of WinOF-2 fails with the following error message:
“This installation package is not supported by this processor type. Contact your product vendor".
An incorrect driver version might have been installed, e.g., you are trying to install a 64-bit driver on a 32-bit machine (or vice versa).
Use the correct driver package according to the CPU architecture.
Setup Return Codes
Fatal error during installation
The installation package is not supported on this platform.
Make sure you are installing the right package for your platform
For additional details on Windows installer return codes, please refer to: http://support.microsoft.com/kb/229683
Firmware Burning Warning Codes
Failed to open the device
Could not find an image for at least one device
The firmware for your device was not found. Please try to manually burn the firmware.
Found one device that has multiple images
Burn the firmware manually and select the image you want to burn.
Found one device for which force update is required
Burn the firmware manually with the force flag.
Found one device that has mixed versions
The firmware version or the expansion rom version does not match.
Restore Configuration Warnings
Failed to restore the configuration
Please see log for more details and contact the support team