Software Download, Installation and Activation — DGX B300/B200 Systems
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For DGX B200/B300 Systems

To download, install and activate the software that comes with your purchase, follow these steps:

  • NVIDIA Base Command Manager (BCM):

    • Generating License File:

      • Using the PAK ID on the entitlement email, generate your Base Command Manager Product Key from the  NVIDIA Licensing Portal (NLP).  Within the NLP, click the “Base Command Manager” section on the left navigation pane. Then on the Base Command Manager line item, click the 3 vertical dots under the ‘Actions’ column to expose a “Generate key” button. This key will be used to activate your license

    • Downloading and Installing BCM Software:

      • Download your ISO for Base Command Manager software by visiting the Base Command Manager Download site.  You will need to fill in the following details :

        • Product key 
        • Linux version 
        • Base Command Manager version (if not the most current version) 
      • Should you need support when installing your software, please visit the NVIDIA Enterprise Support Portal. Once you’ve installed the software on your head node, use the 'request-license' command on the head node to activate the license for your cluster. Detailed instructions can be found in chapter 4 of the Installation Manual here.

  • NVIDIA Run:ai:

    • Generating License File and Installation:

      • Please contact runai-order@nvidia.com for your run.AI licenses and installation
      • Download software from NGC using your enterprise credentials
      • Refer to the updated Run:ai documentation for NGC-based installation procedures

  • NVIDIA Unified Fabric Manager (UFM):  

    • Generating License File:

      • Prepare a list of servers with the MAC address of each server on which you plan to install the UFM software
      • Go to NVIDIA’s NVIDIA Licensing Portal (NLP) and log in using your credentials
      • Click on the Network Entitlements tab. You'll see a list with the serial licenses of all your software products and software product license information and status 
      • Select the license you want to activate and click on the Actions button
      • In the MAC Address field, enter the MAC address of the delegated license-registered host. If applicable, in the HA MAC Address field, enter your High Availability (HA) server MAC address. If you have more than one NIC installed on a UFM Server, use any of the MAC addresses
      • Click Generate License File to create the license key file for the software 
      • Click Download License File and save it on your local computer
      • If you replace your NIC or UFM server, repeat the process of generating the license to set new MAC addresses. You can only regenerate a license two times. To regenerate the license after that, contact NVIDIA Sales Administration at enterprisesupport@nvidia.com. 

    • Downloading UFM Software:

      • Go to NVIDIA’s NVIDIA Licensing Portal (NLP) and log in using your credentials
      • Click Software Downloads, filter the product family to UFM, and select the relevant version of the software
      • Click Download
      • Save the file to your local drive
      • Click Close

  • DGX OS

    • DGX OS is include with your DGX system purchase and you can download the DGX OS ISO from the NVIDIA Licensing Portal for re-imaging the system following these steps:

      • Go to the Download Center 
      • Click [Server/Workstation] -> [DGX] and select All Downloads for your system
      • Click on the download link for the latest ISO release to go to the announcement
      • Download the ISO image that is referenced in the announcement and save it to your local disk
      • For Red Hat Enterprise Linux or vanilla Ubuntu deployments, including other cluster management systems, refer to the User Guides available from NVIDIA Base OS User Guides 
      • Keeping your DGX OS software and firmware up to date is the most important task for protecting your DGX systems. Security-related updates are available from the Ubuntu and NVIDIA repositories. Please refer to the User Guides for upgrade instructions
    • For Base Command Manager 10 and 11, DGX OS doesn't need to be downloaded separately. Just follow the instructions in theBase Command Manager deployment guides.

  • DGX System Software and Firmware

    • NVIDIA DGX systems have several firmware components. It is important to keep these up to date to avoid security, software, or hardware issues. Please refer to the system firmware update guides listed in the NVIDIA DGX Systems Guides for your system.

  • NVIDIA NetQ (B300 only)

    • License Generation

      • Preparation:

        • Prepare a list of servers with MAC addresses for each server where NetQ software will be installed

    • Generate License:

      • Log into the NVIDIA Licensing Portal (NLP)
      • Click on the "Network Entitlements" tab
      • Review the list of serial licenses for your software products
      • Select the license you want to activate and click "Actions"
      • Enter the MAC address of the delegated license-registered host
      • If applicable, enter your High Availability (HA) server MAC address
      • Note: If multiple NICs are installed on the NetQ Server, use any MAC address
      • Click "Generate License File"
      • Click "Download License File" and save to your local computer

    • License Regeneration:

      • If you replace your NIC or NetQ server, repeat the license generation process
      • Limitation: You can only regenerate a license 2 times
      • For additional regenerations, contact NVIDIA Sales Administration at enterprisesupport@nvidia.com

  • Ethernet

    • License Generation:

      • No license file generation required at this time

    • Software Download Process:

      • Log into the NVIDIA Licensing Portal (NLP)
      • Click on "Software Downloads"
      • Filter the product family to "NetQ"
      • Select the relevant software version
      • Click "Download"
      • Save the file to your local drive
      • Click "Close"

  • Nvidia Mission Control:  Grafana Visualizations, Kubernetes Security Policy Files, Autonomous Hardware Recovery

  • NVIDIA AI Enterprise

    • Generating License File and Downloading NVIDIA AI Enterprise Software Components:

DGX MAC Addresses for Vera Rubin NVL72

Obtaining MAC Addresses for NVIDIA DGX Vera-Rubin or Rubin Solutions

  1. Access the Portal: Log in to the NVIDIA Enterprise Support Portal.

    1. Note: You must have an active Enterprise Support entitlement for the DGX solution.
    2. Troubleshooting: If you lack access, contact your administrator. See instructions for adding users.
  2. Navigate to Service Coverage: Once logged in, hover over the Service Coverage link in the top navigation bar.
  3. View Entitlements: Click on “View Entitlements” under the “Service Coverage” section in the top navigation bar.

  1. Find Your Entitlement: Click View Entitlements under the Service Coverage section.

    1. Use the search bar or filters to locate your DGX solution.
  2. Select Your Entitlement: Click the product's Serial Number.

  1. Export Data: On the Entitlement page, click the green Export Related Components button in the top right corner.

  1. Download and open the CSV file to view all serial numbers and MAC addresses.