Welcome
Thanks for purchasing NVIDIA DGX Products. Here you will find resources that will help you get started.
Getting started
Follow the instructions that came in your entitlement email to register for an NVIDIA Enterprise account. After successful registration and account activation, you’ll get login access to the following NVIDIA software portals.
- NVIDIA NGC: Provides access to all enterprise software, services, and management tools included in your purchase.
- NVIDIA Enterprise Support Portal: Provides access to support services for the products you’ve purchased.
- NVIDIA Licensing Portal: Provides access to your entitlements and options for managing your license keys and license servers.
Your purchase may include one or more of the following from the DGX software stack:
- NVIDIA Mission Control NVIDIA Mission Control
- NVIDIA Base Command Manager (BCM)
- BCM is included in multiple NVIDIA products. Choose your installation path based on what you purchased:
- If you purchased NVIDIA Mission Control: BCM is included as a core component with full cluster management capabilities. Follow the Mission Control installation instructions below.
- If you purchased NVIDIA AI Enterprise: BCM is included with NVIDIA AI Enterprise for basic cluster management. Installation and activation are handled through the NVIDIA AI Enterprise workflow. See the NVIDIA AI Enterprise section below.
- Free-to-use BCM License (No Purchase Required): If you did not purchase a solution for managing your AI or HPC cluster, NVIDIA Base Command Manager is available for free for up to eight accelerators per system. This free-to-use offer does not include support. Learn more here.
- BCM is included in multiple NVIDIA products. Choose your installation path based on what you purchased:
- NVIDIA AI Enterprise
- Recommended for all DGX systems and included in the DGX Software Bundle for DGX systems
- Provides a suite of software optimized to streamline AI development and deployment. Learn more about it here.
- DGX Software Bundle
- Includes licensing for NVIDIA AI Enterprise and NVIDIA Base Command (combines Base Command Manager, Magnum IO, UFM, and DGX OS into a single package.
- NVIDIA DGX OS
- DGX OS is now included with your system purchase.
- DGX OS provides a customized installation of Ubuntu Linux with system-specific optimizations and configurations, additional drivers, and diagnostic and monitoring tools. It provides a stable, fully tested, and supported OS to run AI, machine learning, and analytics applications on DGX Supercomputers. The software packages included in the DGX OS software stack are also available and installable on top of a vanilla Ubuntu distribution and Red Hat Enterprise Linux. Refer to NVIDIA Base OS for more details.
- DGX OS is now included with your system purchase.
- DGX System Software and Firmware
- Includes firmware components for Compute
- Includes specialized drivers, diagnostic tools, and monitoring capabilities
- Magnum IO
- Utilizes storage IO, network IO, in-network compute, and IO management to simplify and speed up data movement, access, and management for multi-GPU, multi-node systems. Learn more about it here.
MAC Addresses
- For DGX Blackwell systems remain available on entitlement certs.
- For DGX Rubin NVL8 and Vera Rubin NVL72
- Access the Portal: Log in to the NVIDIA Enterprise Support Portal.
- Note: You must have an active Enterprise Support entitlement for the DGX solution.
- Troubleshooting: If you lack access, contact your administrator. See instructions for adding users.
- Navigate to Service Coverage: Once logged in, hover over the Service Coverage link in the top navigation bar.
- View Entitlements: Click on “View Entitlements” under the “Service Coverage” section in the top navigation bar.
- Find Your Entitlement: Click View Entitlements under the Service Coverage section.
- Use the search bar or filters to locate your DGX solution.
- Find Your Entitlement: Click View Entitlements under the Service Coverage section.
- Select Your Entitlement: Click the product's Serial Number.
- Export Data: On the Entitlement page, click the green Export Related Components button in the top right corner.
- Download and open the CSV file to view all serial numbers and MAC addresses
- Access the Portal: Log in to the NVIDIA Enterprise Support Portal.
DGX Mission Control Installation
- Installing Software for DGX Rubin and Blackwell platforms using NVIDIA Mission Control
DGX B300/ B200 without NVIDIA Mission Control
To download, install and activate the software that comes with your purchase, follow these steps:
- NVIDIA Base Command Manager (BCM):
- Generating License File:
- Using the PAK ID on the entitlement email, generate your Base Command Manager Product Key from the NVIDIA Licensing Portal (NLP). Within the NLP, click the “Base Command Manager” section on the left navigation pane. Then on the Base Command Manager line item, click the 3 vertical dots under the ‘Actions’ column to expose a “Generate key” button. This key will be used to activate your license.
- Downloading and Installing BCM Software:
- Download your ISO for Base Command Manager software by visiting the Base Command Manager Download site. You will need to fill in the following details :
- Product key
- Linux version
- Base Command Manager version (if not the most current version)
- Should you need support when installing your software, please visit the NVIDIA Enterprise Support Portal. Once you’ve installed the software on your head node, use the 'request-license' command on the head node to activate the license for your cluster. Detailed instructions can be found in chapter 4 of the Installation Manual here.
- Download your ISO for Base Command Manager software by visiting the Base Command Manager Download site. You will need to fill in the following details :
- Generating License File:
- NVIDIA Run:ai:
- License Generation and Installation
- Contact for Licenses: You’ll receive a token to access Run:ai installation artifacts. For any assistance, please contact your NVIDIA representative.
- Software Download: Downloaded from NGC Catalog via NVIDIA Base Command Manager ‘ Run:ai set-up (cm-kubernetes-setup) wizard’ .
- Installation: Refer to the updated NVIDIA Base Command Manager Run:ai documentation for Base Command Manager Wizard based installation procedure.
- License Generation and Installation
- NVIDIA Unified Fabric Manager (UFM):
Generating License File:
- Prepare a list of servers with the MAC address of each server on which you plan to install the UFM software
- Go to NVIDIA’s NVIDIA Licensing Portal (NLP) and log in using your credentials
- Click on the Network Entitlements tab. You'll see a list with the serial licenses of all your software products and software product license information and status
- Select the license you want to activate and click on the Actions button
- In the MAC Address field, enter the MAC address of the delegated license-registered host. If applicable, in the HA MAC Address field, enter your High Availability (HA) server MAC address. If you have more than one NIC installed on a UFM Server, use any of the MAC addresses
- Click Generate License File to create the license key file for the software
- Click Download License File and save it on your local computer
- If you replace your NIC or UFM server, repeat the process of generating the license to set new MAC addresses. You can only regenerate a license two times. To regenerate the license after that, contact NVIDIA Sales Administration at enterprisesupport@nvidia.com.
- Downloading UFM Software:
- Go to NVIDIA’s NVIDIA Licensing Portal (NLP) and log in using your credentials
- Click Software Downloads, filter the product family to UFM, and select the relevant version of the software
- Click Download
- Save the file to your local drive
- Click Close.
- DGX OS
DGX OS is included with your DGX system purchase and you can download the DGX OS ISO from the NVIDIA Licensing Portal for re-imaging the system following these steps:
- Go to the Download Center
- Click [Server/Workstation] -> [DGX] and select All Downloads for your system
- Click on the download link for the latest ISO release to go to the announcement
- Download the ISO image that is referenced in the announcement and save it to your local disk
- For Red Hat Enterprise Linux or vanilla Ubuntu deployments, including other cluster management systems, refer to the User Guides available from NVIDIA Base OS User Guides
- Keeping your DGX OS software and firmware up to date is the most important task for protecting your DGX systems. Security-related updates are available from the Ubuntu and NVIDIA repositories. Please refer to the User Guides for upgrade instructions
- For Base Command Manager 10 and 11, DGX OS doesn't need to be downloaded separately. Just follow the instructions in the Base Command Manager deployment guides.
- NVIDIA NetQ License Generation and regeneration (B300 only)
- Ethernet
- License Generation:
- No license file generation required at this time
- Software Download Process:
- Log into the NVIDIA Licensing Portal (NLP)
- Click on "Software Downloads"
- Filter the product family to "NetQ"
- Select the relevant software version
- Click "Download"
- Save the file to your local drive
- Click Close.
- License Generation:
Stay in touch with our latest product updates and announcements:
- To stay informed on recent product announcements, visit DGX Platforms.
- Visit DGX Infrastructure Guides for comprehensive system documentation.
- To review the latest DGX operating system enhancements and release notes, see the DGX OS Updates.
- To explore more features, visit the Mission Control.
Connect and learn from the DGX community.
There are various ways in which a DGX user can connect with the experts and the community
DGX User Forum: Join the DGX User Forum.
- Connect with other DGX users and the NVIDIA DGX Product team. Gain insights and tips to help you get the most out of your NVIDIA DGX System.
- Connect with other DGX users and the NVIDIA DGX Product team. Gain insights and tips to help you get the most out of your NVIDIA DGX System.
DGX Information Sessions:
- As a valued DGX customer, we are giving you direct access to our best practices and AI expertise through a series of live DGX information sessions. Get answers to your questions, with topics ranging from planning to deployment to on-going optimization, led by our own DGXperts - AI-fluent professionals who have deployed thousands of DGX systems like yours. If you registered for enterprise support, you will automatically be receiving these invitations.
- As a valued DGX customer, we are giving you direct access to our best practices and AI expertise through a series of live DGX information sessions. Get answers to your questions, with topics ranging from planning to deployment to on-going optimization, led by our own DGXperts - AI-fluent professionals who have deployed thousands of DGX systems like yours. If you registered for enterprise support, you will automatically be receiving these invitations.
DGX ORIENTATION:
DGX Orientation is included with all DGX purchases. NVIDIA Professional Services (NVPS) offers a walkthrough of capabilities, software, and tools provided through the NVIDIA end-to-end accelerated stack, and includes best practices for getting the most of the DGX platform as quickly as possible. DGX Orientation is divided into two 4-hour on-demand sessions. Register to view the first on-demand session, and sign up for one of 4 monthly Q&A sessions to get live advice from the experts.