NVIDIA Virtual GPU Software v11.0 through 11.13
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Client Licensing User Guide

Virtual GPU Client Licensing User Guide

Documentation for system administrators that describes NVIDIA Virtual GPU licensed products and how to configure licensing for them on supported hardware.

The following products are available as licensed products on NVIDIA GPUs that support NVIDIA vGPU software:

  • NVIDIA® Quadro® Virtual Data Center Workstation (Quadro vDWS)
  • NVIDIA Virtual Compute Server (vCS)
  • GRID Virtual PC
  • GRID Virtual Applications

This guide describes these licensed products and how to enable and use them on supported hardware.

1.1. NVIDIA vGPU Software Licensed Products

The available NVIDIA vGPU software licensed products support different classes of NVIDIA vGPU software deployments.

Table 1. NVIDIA vGPU Software Licensed Products
NVIDIA vGPU Software Licensed Product Target Users Supported NVIDIA vGPU Software Deployments
GRID Virtual Applications Users of PC-level applications and server-based desktops that use Citrix Virtual Apps and Desktops, VMware Horizon, RDSH, or other app streaming or session-based solutions
  • A-series NVIDIA vGPUs
  • GPU pass through
  • Microsoft DDA
  • VMware vDGA
  • Bare metal
GRID Virtual PC Users of business virtual desktops who require a great user experience with PC applications for Windows, web browsers, and high-definition video
  • B-series NVIDIA vGPUs
  • Microsoft RemoteFX vGPU
  • VMware vSGA
vCS Users of compute-intensive virtual servers for artificial intelligence (AI), deep learning, or high-performance computing (HPC) workloads
  • C-series NVIDIA vGPUs
  • GPU pass through
  • Microsoft DDA
  • VMware vDGA
Quadro vDWS Users of mid-range and high-end workstations who require access to remote professional graphics applications with full performance on any device anywhere
  • Q-series NVIDIA vGPUs
  • C-series NVIDIA vGPUs
  • B-series NVIDIA vGPUs
  • GPU pass through
  • Microsoft DDA
  • VMware vDGA
  • Bare metal

Note:
  • Microsoft DDA and VMware vDGA are functionally equivalent to GPU pass through.
  • Microsoft RemoteFX vGPU and VMware vSGA are graphics virtualization technologies.
  • Microsoft DDA requires Windows Server 2016 with the Hyper-V role.

1.2. How NVIDIA vGPU Software Licensing Is Enforced

Depending on the NVIDIA vGPU software deployment, licensing is enforced either through software or only through the end-user license agreement (EULA).

Table 2. NVIDIA vGPU Software License Enforcement by Deployment Type
NVIDIA vGPU Software Deployment Required NVIDIA vGPU Software License Enforcement
A-series NVIDIA vGPU GRID Virtual Applications Software See Note (1).
B-series NVIDIA vGPU GRID Virtual PC or Quadro vDWS Software
C-series NVIDIA vGPU vCS or Quadro vDWS Software See Note (2).
Q-series NVIDIA vGPU Quadro vDWS Software See Note (3).
GPU pass through for workstation or professional 3D graphics Quadro vDWS Software
GPU pass through for compute-intensive virtual servers vCS Software See Note (4).
GPU pass through for PC-level applications GRID Virtual Applications EULA only
Microsoft DDA for workstation or professional 3D graphics Quadro vDWS Software
Microsoft DDA for compute-intensive virtual servers vCS Software See Note (4).
Microsoft DDA for PC-level applications GRID Virtual Applications EULA only
VMware vDGA for workstation or professional 3D graphics Quadro vDWS Software
VMware vDGA for compute-intensive virtual servers vCS Software See Note (4).
VMware vDGA for PC-level applications GRID Virtual Applications EULA only
Bare metal for workstation or professional 3D graphics Quadro vDWS Software
Bare metal for PC-level applications GRID Virtual Applications EULA only
Microsoft RemoteFX vGPU GRID Virtual PC EULA only
VMware vSGA GRID Virtual PC EULA only

Note:
  1. For A-series NVIDIA vGPU deployments, one GRID Virtual Applications license is required for each concurrent user, but licensing for only one of these users is enforced through software. Licensing for the remaining users is enforced through the EULA.
  2. For C-series NVIDIA vGPU deployments, one license per vGPU assigned to a VM is enforced through software. This license is valid for up to 10 vGPU instances on a single GPU or for the assignment to a VM of one vGPU that is assigned all the physical GPU's frame buffer. When multiple C-series vGPUs are assigned to a single VM, one license for each vGPU assigned to the VM is required. One license is enforced through software. The remaining licenses are enforced through the EULA.
  3. When multiple Q-series vGPUs are assigned to a single VM, only one license for the VM is required, not one license for each vGPU assigned to the VM.
  4. For GPU pass through, Microsoft DDA, and VMware vDGA deployments for compute-intensive virtual servers, one license per VM is enforced through software. This license is valid for the assignment of one physical GPU to a VM. One additional license is required for each additional physical GPU assigned to a VM. Any additional licenses are enforced through the EULA.


1.2.1. Software Enforcement of NVIDIA vGPU Software Licensing

When a Virtual Machine (VM) that is running NVIDIA vGPU software is first booted, the virtual GPU or physical GPU assigned to the VM operates at full capability. When licensing is enforced through software, the performance of the virtual GPU or physical GPU is degraded over time if the VM fails to obtain a license.

How the performance of an unlicensed vGPU or physical GPU is degraded depends on how much time has elapsed since the VM was booted and the NVIDIA vGPU software graphics driver was loaded.

Elapsed Time Performance Degradation
20 minutes
  • Frame rate is capped at 15 frames per second.
  • The performance of applications and processes that use CUDA is degraded.
24 hours
  • Frame rate is capped at 3 frames per second.
  • CUDA stops working and CUDA API function calls fail.
  • GPU resource allocations for a vGPU are limited, which will prevent some applications from rendering or running correctly, or will cause them to report errors when started.

A VM obtains a license over the network from an NVIDIA vGPU software license server. The license is “checked out” or “borrowed” when the VM is booted, and returned when the VM is shut down.

Note:

Information on setting up and running the NVIDIA vGPU software license server is provided in Virtual GPU License Server User Guide.

For NVIDIA vGPU deployments, the NVIDIA vGPU software automatically selects the correct type of license based on the vGPU type.

Figure 1 illustrates how NVIDIA vGPU software licensing is enforced through software.

Figure 1. Software Enforcement of NVIDIA vGPU Software Licensing

grid-licensing-overview.png

1.2.2. EULA-Only Enforcement of NVIDIA vGPU Software Licensing

When licensing is enforced only through the EULA, no licenses are checked out from the license server. You must comply with the terms of the EULA by ensuring that all the licenses required for your NVIDIA vGPU software deployment have been purchased.

The nvidia-smi -q command indicates that the product is licensed even when no license is checked out from the license server.

If licensing for all your NVIDIA vGPU software deployments is enforced only through the EULA, you do not need to set up and run the NVIDIA vGPU software license server.

1.3. How this Guide Is Organized

The remainder of this guide is organized as follows:

1.4. Enabling License Management in NVIDIA X Server Settings

By default, the Manage License option is not available in NVIDIA X Server Settings. Before using NVIDIA X Server Settings to license NVIDIA vGPU software, you must enable this option.

Note:

Do not enable the Manage License option with Red Hat Enterprise Linux 6.8 and 6.9 or CentOS 6.8 and 6.9. To prevent a segmentation fault in DBus code from causing the nvidia-gridd service from exiting, the GUI for licensing must be disabled with these OS versions.

If you are licensing a physical GPU for vCS, you must use the configuration file /etc/nvidia/gridd.conf.
This task requires sudo privileges.

  1. If NVIDIA X Server Settings is running, shut it down.
  2. If the /etc/nvidia/gridd.conf file does not already exist, create it by copying the supplied template file /etc/nvidia/gridd.conf.template.
  3. As root, edit the /etc/nvidia/gridd.conf file to set the EnableUI option to TRUE.
  4. Start the nvidia-gridd service.
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    # sudo service nvidia-gridd start

When NVIDIA X Server Settings is restarted, the Manage License option is now available.

NVIDIA vGPU is a licensed product. When booted on a supported GPU, a vGPU initially operates at full capability but its performance is degraded over time if the VM fails to obtain a license. If the performance of a vGPU has been degraded, the full capability of the vGPU is restored when a license is acquired. For information about how the performance of an unlicensed vGPU is degraded, see Software Enforcement of NVIDIA vGPU Software Licensing.

After you license NVIDIA vGPU, the VM that is set up to use NVIDIA vGPU is capable of running the full range of DirectX and OpenGL graphics applications.

If licensing is configured, the virtual machine (VM) obtains a license from the license server when a vGPU is booted on these GPUs. The VM retains the license until it is shut down. It then releases the license back to the license server. Licensing settings persist across reboots and need only be modified if the license server address changes, or the VM is switched to running GPU pass through.

2.1. NVIDIA vGPU License Requirements

The license edition that you require to use NVIDIA vGPU depends on the vGPU type.

The Quadro vDWS license edition includes the GRID Virtual PC license edition: virtual GPUs that require a GRID Virtual PC license can also be used with a Quadro vDWS license.

Note:

For more information on NVIDIA vGPU types, refer to Virtual GPU Software User Guide.

2.2. Licensing an NVIDIA vGPU on Windows

Perform this task from the guest VM to which the vGPU is assigned.

The NVIDIA Control Panel tool that you use to perform this task detects that a vGPU is assigned to the VM and, therefore, provides no options for selecting the license type. After you license the vGPU, NVIDIA vGPU software automatically selects the correct type of license based on the vGPU type.

  1. Open NVIDIA Control Panel:
    • Right-click on the Windows desktop and select NVIDIA Control Panel from the menu.
    • Open Windows Control Panel and double-click the NVIDIA Control Panel icon.
  2. In NVIDIA Control Panel, select the Manage License task in the Licensing section of the navigation pane.
    Note:

    If the Licensing section and Manage License task are not displayed in NVIDIA Control Panel, the system has been configured to hide licensing controls in NVIDIA Control Panel. For information about registry settings, refer to Applying Windows License Settings Through the Windows Registry.

    The Manage License task pane shows that NVIDIA vGPU is currently unlicensed.

    Figure 2. Managing vGPU licensing in NVIDIA Control Panel

    grid-vgpu-license-windows-nvcp.png

  3. In the Primary License Server field, enter the address of your primary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense1.example.com, or an IP address such as 10.31.20.45. If you have only one license server configured, enter its address in this field.
  4. Leave the Port Number field under the Primary License Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  5. In the Secondary License Server field, enter the address of your secondary NVIDIA vGPU software License Server. If you have only one license server configured, leave this field unset. The address can be a fully-qualified domain name such as gridlicense2.example.com, or an IP address such as 10.31.20.46.
  6. Leave the Port Number field under the Secondary License Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  7. Click Apply to assign the settings. The system requests the appropriate license for the current vGPU from the configured license server.

The vGPU within the VM should now operate at full capability without any performance degradation over time for as long as the vGPU is licensed.
If the system fails to obtain a license, see Troubleshooting for guidance on troubleshooting.

2.3. Licensing an NVIDIA vGPU on Linux

Perform this task from the guest VM to which the vGPU is assigned.

The NVIDIA X Server Settings tool that you use to perform this task detects that a vGPU is assigned to the VM and, therefore, provides no options for selecting the license type. After you license the vGPU, NVIDIA vGPU software automatically selects the correct type of license based on the vGPU type.

Ensure that the Manage License option is enabled as explained in Enabling License Management in NVIDIA X Server Settings.

Note:

Do not enable the Manage License option with Red Hat Enterprise Linux 6.8 and 6.9 or CentOS 6.8 and 6.9. To prevent a segmentation fault in DBus code from causing the nvidia-gridd service from exiting, the GUI for licensing must be disabled with these OS versions.

If you do not want to or cannot enable the Manage License option, use the the configuration file /etc/nvidia/gridd.conf as explained in Licensing an NVIDIA vGPU on Linux by Using a Configuration File.

  1. Start NVIDIA X Server Settings by using the method for launching applications provided by your Linux distribution. For example, on Ubuntu Desktop, open the Dash, search for NVIDIA X Server Settings, and click the NVIDIA X Server Settings icon.
  2. In the NVIDIA X Server Settings window that opens, click Manage GRID License. The License Edition section of the NVIDIA X Server Settings window shows that NVIDIA vGPU is currently unlicensed.
  3. In the Primary Server field, enter the address of your primary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense1.example.com, or an IP address such as 10.31.20.45. If you have only one license server configured, enter its address in this field.
  4. Leave the Port Number field under the Primary Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  5. In the Secondary Server field, enter the address of your secondary NVIDIA vGPU software License Server. If you have only one license server configured, leave this field unset. The address can be a fully-qualified domain name such as gridlicense2.example.com, or an IP address such as 10.31.20.46.
  6. Leave the Port Number field under the Secondary Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  7. Click Apply to assign the settings. The system requests the appropriate license for the current vGPU from the configured license server.

The vGPU within the VM should now operate at full capability without any performance degradation over time for as long as the vGPU is licensed.
If the system fails to obtain a license, refer to Troubleshooting for guidance on troubleshooting.

When its VM or physical host is first booted, a physical GPU running in pass-through mode or a bare-metal deployment operates at full capability. However, the performance of the physical GPU is degraded over time if the VM or physical host fails to obtain a license. If the performance of a GPU has been degraded, the full capability of the GPU is restored when a license is acquired. For information about how the performance of an unlicensed GPU is degraded, see Software Enforcement of NVIDIA vGPU Software Licensing.

The type of license required depends on how the physical GPU is deployed.

  • In GPU pass-through mode on Windows, or in a bare-metal deployment on Windows or Linux, a physical GPU requires a Quadro vDWS license.
  • In GPU pass-through mode on Linux, a physical GPU requires a Quadro vDWS license or a vCS license.

You can also operate a physical GPU in pass-through mode or a bare-metal deployment at reduced capability with a GRID Virtual Applications license. GRID Virtual PC is not available on GPUs running in pass-through mode or bare-metal deployments.

3.1. Display Resolutions for Physical GPUs

The display resolutions supported by a physical GPU depend on the NVIDIA GPU architecture and the NVIDIA vGPU software license that is applied to the GPU.

Quadro vDWS Physical GPU Resolutions

GPUs that are licensed with a Quadro vDWS license support a maximum combined resolution based on the number of available pixels, which is determined by the NVIDIA GPU architecture. You can choose between using a small number of high resolution displays or a larger number of lower resolution displays with these GPUs.

The following table lists the maximum number of displays per GPU at each supported display resolution for configurations in which all displays have the same resolution.

NVIDIA GPU Architecture Available Pixels Display Resolution Displays per GPU
Pascal and later 66355200 7680×4320 2
5120×2880 or lower 4
Maxwell 35389440 5120×2880 2
4096×2160 or lower 4

The following table provides examples of configurations with a mixture of display resolutions.

NVIDIA GPU Architecture Available Pixels Available Pixel Basis Maximum Displays Sample Mixed Display Configurations
Pascal and later 66355200 2 7680×4320 displays 4 1 7680×4320 display plus 2 5120×2880 displays
1 7680×4320 display plus 3 4096×2160 displays
Maxwell 35389440 4 4096×2160 displays 4 1 5120×2880 display plus 2 4096×2160 displays

Note:

You cannot use more than four displays even if the combined resolution of the displays is less than the number of available pixels from the GPU. For example, you cannot use five 4096×2160 displays with a GPU based on the NVIDIA Pascal architecture even though the combined resolution of the displays (44236800) is less than the number of available pixels from the GPU (66355200).


GRID Virtual Applications or vCS Physical GPU Resolutions

GPUs that are licensed with a GRID Virtual Applications or a vCS license support a single display with a fixed maximum resolution. The maximum resolution depends on the following factors:

  • NVIDIA GPU architecture
  • The NVIDIA vGPU Software license that is applied to the GPU
  • The operating system that is running in the on the system to which the GPU is assigned

License NVIDIA GPU Architecture Operating System Maximum Display Resolution Displays per GPU
GRID Virtual Applications Pascal or later Linux 2560×1600 1
Pascal or later Windows 1280×1024 1
Maxwell Windows and Linux 2560×1600 1
vCS Pascal or later Linux 4096×2160 1

3.2. Licensing a Physical GPU for Quadro vDWS on Windows

Perform this task from the guest VM to which the GPU is passed through or from the bare-metal host.

The NVIDIA Control Panel tool that you use to perform this task detects that a GPU is passed through to the VM or deployed to the bare-metal host and, therefore, provides the options for selecting between the Quadro vDWS and Quadro vDWS license types.

  1. Open NVIDIA Control Panel:
    • Right-click on the Windows desktop and select NVIDIA Control Panel from the menu.
    • Open Windows Control Panel and double-click the NVIDIA Control Panel icon.
  2. In NVIDIA Control Panel, select the Manage License task in the Licensing section of the navigation pane.
    Note:

    If the Licensing section and Manage License task are not displayed in NVIDIA Control Panel, the GPU or driver you are using do not support NVIDIA vGPU software licensed features.

    The Manage License task pane shows the current License Edition being used.

    The default is GRID Virtual Applications.

    Figure 3. Managing Quadro vDWS Licensing in NVIDIA Control Panel

    grid-virtual-workstation-license-windows-nvcp.png

  3. Select Quadro vDWS.
  4. In the Primary License Server field, enter the address of your primary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense1.example.com, or an IP address such as 10.31.20.45. If you have only one license server configured, enter its address in this field.
  5. Leave the Port Number field under the Primary License Server field unset. It will default to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  6. In the Secondary License Server field, enter the address of your secondary NVIDIA vGPU software License Server. If you have only one license server configured, leave this field unset. The address can be a fully-qualified domain name such as gridlicense2.example.com, or an IP address such as 10.31.20.46.
  7. Leave the Port Number field under the Secondary License Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  8. Click Apply to assign the settings. The License Edition section will indicate that your system is running in Quadro vDWS mode. The system will also request the appropriate license for the current GPU from the configured license server. If unsuccessful, the system warns you that it could not obtain a license. If necessary, refer to Troubleshooting for guidance on troubleshooting.

Once configured in NVIDIA Control Panel, licensing settings persist across reboots and need only be modified if the license server address changes, or the VM is switched to running NVIDIA vGPU.

3.3. Removing a Quadro vDWS License from a Physical GPU on Windows

  1. Open NVIDIA Control Panel.
  2. In the Manage License task, select GRID Virtual Applications.
  3. Click Apply.

The setting does not take effect until the next time the system is shut down or rebooted. Quadro vDWS features remain available until then.

3.4. Licensing a Physical GPU for Quadro vDWS or vCS on Linux

Perform this task from the guest VM to which the GPU is passed through or from the bare-metal host.

The NVIDIA X Server Settings tool that you use to perform this task detects that the GPU is passed through to the VM or deployed to the bare-metal host and, therefore, provides options for selecting between the following NVIDIA vGPU software licensed products:

  • Quadro vDWS
  • NVIDIA Virtual Compute Server
  • GRID Virtual Applications

Ensure that the Manage License option is enabled as explained in Enabling License Management in NVIDIA X Server Settings.

Note:

Do not enable the Manage License option with Red Hat Enterprise Linux 6.8 and 6.9 or CentOS 6.8 and 6.9. To prevent a segmentation fault in DBus code from causing the nvidia-gridd service from exiting, the GUI for licensing must be disabled with these OS versions.

If you do not want to or cannot enable the Manage License option, use the configuration file /etc/nvidia/gridd.conf.

If you are licensing a physical GPU for vCS, you must use the configuration file /etc/nvidia/gridd.conf.

For instructions, refer to Licensing a Physical GPU on Linux by Using a Configuration File.

  1. Start NVIDIA X Server Settings by using the method for launching applications provided by your Linux distribution. For example, on Ubuntu Desktop, open the Dash, search for NVIDIA X Server Settings, and click the NVIDIA X Server Settings icon.
  2. In the NVIDIA X Server Settings window that opens, click Manage GRID License.

    The License Edition section of the NVIDIA X Server Settings window shows the current License Edition being used.

    The default is GRID Virtual Applications.

  3. Select the NVIDIA vGPU software licensed product that you want.
    • Quadro vDWS
    • NVIDIA Virtual Compute Server
    Note:

    Ensure that you select the licensed product that you want, which might be different from the type of license that will be acquired from the license server. For example, the NVIDIA Virtual Compute Server product requires a vCS license, but can be used with a Quadro vDWS license. If you want to use NVIDIA Virtual Compute Server, you must select NVIDIA Virtual Compute Server even if you have only Quadro vDWS licenses.

  4. In the Primary Server field, enter the address of your primary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense1.example.com, or an IP address such as 10.31.20.45. If you have only one license server configured, enter its address in this field.
  5. Leave the Port Number field under the Primary Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  6. In the Secondary Server field, enter the address of your secondary NVIDIA vGPU software License Server. If you have only one license server configured, leave this field unset. The address can be a fully-qualified domain name such as gridlicense2.example.com, or an IP address such as 10.31.20.46.
  7. Leave the Port Number field under the Secondary Server field unset. The port defaults to 7070, which is the default port number used by NVIDIA vGPU software License Server.
  8. Click Apply to assign the settings.

    The License Edition section indicates that your system is running in one of the following modes, depending on the license type that you selected:

    • Quadro vDWS
    • NVIDIA Virtual Compute Server

    The system also requests the appropriate license for the current GPU from the configured license server. If unsuccessful, the system warns you that it could not obtain a license. If necessary, refer to Troubleshooting for guidance on troubleshooting.

Once configured in NVIDIA X Server Settings, licensing settings persist across reboots and need only be modified if the license server address changes, or the VM is switched to running NVIDIA vGPU.

This chapter discusses advanced topics and settings for NVIDIA vGPU software licensing.

4.1. Setting the Client Host Identifier for License Checkouts

If a VM is shut down abruptly and then restarted after a change to its network configuration, two licenses might be checked out for the same VM. You can avoid this situation by setting the client host identifier for license checkouts.

By default, the license server selects the first valid MAC address it finds to identify the VM for license checkouts. If a VM that has a license checked out is shut down abruptly, it might not release the license back to the license server. If the network configuration of the VM is changed after the shutdown and the VM is restarted, the license server might use a different MAC address to identify the VM, which will cause two licenses to be checked out for the same VM. Setting the client host identifier avoids this situation because the license server always uses identifier that you set to identify the VM.

  1. Set LicenseHostId to the MAC address of a network interface controller (NIC) on the VM.
    • On Windows, add the following Windows registry key setting:
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      [HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\GridLicensing]"LicenseHostId"=vm-nic-mac-address

    • On Linux, add the following entry to /etc/nvidia/gridd.conf:
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      LicenseHostId==vm-nic-mac-address

    vm-nic-mac-address
    The MAC address of the network interface controller (NIC) on the VM that the license server will use to identify the VM for license checkouts. Specify only the numbers and letters in the address without any spaces or punctuation, for example, 00005E0053FF.
  2. Apply the changed setting to the VM.
    • If the vGPU or physical GPU assigned to the VM has already been licensed, restart the VM.
    • Otherwise, license the vGPU or physical GPU assigned to the VM as explained in the following topics:

4.2. Licenses Obtained After Boot

Under normal operation, an NVIDIA vGPU software license is obtained by a platform during boot, before user login and launch of applications. If a license is not available, the system will periodically retry its license request to the license server. During this time, the vGPU or GPU initially operates at full capability but its performance is degraded over time if the system fails to obtain a license.

The performance of an unlicensed vGPU or GPU is degraded as described in Software Enforcement of NVIDIA vGPU Software Licensing. Furthermore, Quadro vDWS features described in Licensing a Physical GPU and vCS features are not available to applications started while the performance of a physical GPU is degraded.

On Windows, unavailability of a license is indicated by a pop-up window or by the license status on the Licensing tab of the NVIDIA Control Panel. On Linux, unavailability of a license is indicated by log messages.

If the performance of a vGPU or GPU has been degraded, the full capability of the vGPU or GPU is restored when a license is acquired. However, application software launched while the performance was degraded might need to be restarted to recognize and use the licensed features.

4.3. Operating with Intermittent Connectivity to the License Server

To check out a license, Quadro vDWS, GRID Virtual PC, and GRID Virtual Applications clients require connectivity to a license server when booting.

After they have booted, clients may operate without connectivity to the license server for a period of up to 1 day, after which time the client will be warned of license expiration.

4.4. Applying Windows License Settings Through the Windows Registry

NVIDIA vGPU software licensing settings can be controlled via the Windows Registry, removing the need for manual interaction with NVIDIA Control Panel. Settings are stored in this registry key:

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HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\GridLicensing

Registry values are summarized in Table 3.

Table 3. Licensing Registry Settings
Name Type Description
ServerAddress

String (REG_SZ)

License server address

BackupServerAddress

String (REG_SZ)

Secondary license server address
ServerPort

String (REG_SZ)

License server port number

(Optional: defaults to 7070)

BackupServerPort

String (REG_SZ)

Secondary license server port number

(Optional: defaults to 7070)

FeatureType

DWord (REG_DWORD)

The feature type of a GPU in pass-through mode or a bare-metal deployment:

0: GRID Virtual Applications

2: Quadro vDWS

All other values reserved.

Do not change the value of this registry key in a VM configured with NVIDIA vGPU.

NvCplDisableManageLicensePage

DWord (REG_DWORD)

If this registry key is absent, licensing controls are shown in NVIDIA Control Panel for GPUs supporting licensing. When present:

0: Show licensing controls in NVIDIA Control Panel

1: Hide licensing controls in NVIDIA Control Panel

All other values reserved.

LicenseInterval

DWord (REG_DWORD)

An integer in the range 10-10080 that specifies the period of time in minutes for which a license can be borrowed after it is checked out

After this period has elapsed, the client must obtain a new license from the server.

The default is 1440 minutes, which corresponds to a period of 1 day.

LingerInterval DWord (REG_DWORD)

An integer in the range 0–10080 that specifies the period of time in minutes for which a license will remain checked out against a client VM after the VM is shut down.

During this period, a VM that is rebooting can reclaim the same license after the reboot is complete.

After this period has elapsed, the license is freed and available for use by other clients.

The default is 0 minutes, which instantly frees licenses from a VM that is shut down cleanly.

If you oversubscribe your licenses and want to protect against accidental loss of a license during a reboot, increase the LingerInterval to a value that reflects the amount of time required for a reboot.

DisableExpirationPopups DWord (REG_DWORD)

Disables or enables pop-up notifications for NVIDIA vGPU software license expiration.

0: Enable license expiration pop-up notifications

1: Disable license expiration pop-up notifications

(Optional: defaults to 0)

DisableSpecificPopups DWord (REG_DWORD)

If this registry key is absent, pop-up notifications are enabled for changes in NVIDIA vGPU software license state to the following states:

  • Unlicensed
  • Requesting license
  • License acquired
  • License request failed
  • License renewal failed
  • License expired (if DisableExpirationPopups is 0)

When present:

0: Disable none of the pop-up notifications for license state changes

1: Disable pop-up notifications for changes to the following license states:

  • Requesting license
  • License acquired
  • License renewal failed

(Optional: defaults to 0)

EnableLogging DWord (REG_DWORD)

If this registry key is absent, significant licensing events are logged. When present:

0: Disable logging of significant licensing events

1: Enable logging of significant licensing events

(Optional: defaults to 1)

LicenseHostId

String (REG_SZ)

If this registry key is absent, the license server selects the first valid MAC address it finds to identify the VM for license checkouts.

When present, this registry key must be the MAC address of the network interface controller (NIC) on the VM that the license server will use to identify the VM for license checkouts. Specify only the numbers and letters in the address without any spaces or punctuation, for example, 00005E0053FF.

Setting this registry prevents two license checkouts by a single VM if the VM is shut down abruptly and then restarted after a change to its network configuration.

Figure 4 shows an example of configuring virtual GPU licensing settings in the registry. Note it is sufficient to simply set the license server address in ServerAddress. Leave FeatureType at its preset value.

Figure 4. Configuring vGPU Licensing Through Windows Registry Settings

grid-vgpu-licensing-through-windows-registry.png

This chapter describes basic troubleshooting steps.

5.1. Known Issues

Before troubleshooting or filing a bug report, review the release notes that accompany each driver release, for information about known issues with the current release, and potential workarounds.

5.2. Licensing Event Logs

Significant licensing events, for example, acquisition of a license, return of a license, expiration of a license, or failure to acquire a license, are logged to help troubleshoot issues. Error events are logged with an error code to help you to determine the underlying cause of the error. License acquisition events are logged with the name and version of the licensed product, for example, GRID-Virtual-WS,2.0.

Windows Licensing Event Logs

On Windows, licensing events are logged in the plain-text file %SystemDrive%\Users\Public\Documents\NvidiaLogging\Log.NVDisplay.Container.exe.log.

The log file is rotated when its size reaches 16 MB. A new log file is created and the old log file is renamed to Log.NVDisplay.Container.exe.log1. Each time the log file is rotated, the number in the file name of each existing old log file is increased by 1. The oldest log file is deleted when the number of log files exceeds 16.

Logging is enabled by default. To disable logging, create the Windows Registry key EnableLogging (DWORD) with the value zero at the path HKLM\SOFTWARE\NVIDIA Corporation\Global\GridLicensing.

Linux Licensing Event Logs

On Linux, logging is enabled by default. The licensing events are logged in the standard activity log in the /var/log directory. The name of the log file in this directory depends on the Linux distribution, for example:

  • For Red Hat Enterprise Linux and CentOS distributions, the file name is messages.
  • For Ubuntu distributions, the file name is syslog.

You can use the standard features of the operating system to rotate and purge these logs.

Log Messages for Acquisition and Return of a License and Transient Network Failure

This example shows log messages for the following sequence of events:

  1. Acquisition of a license when a VM is started
  2. Return of a license when the VM is shut down
  3. Failure to communicate with the license server when the VM is started when the license server is unreachable
  4. Acquisition of a license after communications with the license server are restored
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Mon Oct 22 20:53:29 2018:<1>:License acquired successfully. (Info: http://gridlicense1.example.com:7070/request; GRID-Virtual-WS,2.0) Mon Oct 22 20:54:22 2018:<1>:End Logging Mon Oct 22 20:54:24 2018:<0>:License returned successfully Mon Oct 22 20:54:24 2018:<0>:End Logging Mon Oct 22 20:55:36 2018:<1>:Failed server communication. Please ensure your system has network connectivity to the license server Mon Oct 22 20:55:49 2018:<1>:Failed server communication. Please ensure your system has network connectivity to the license server Mon Oct 22 20:56:01 2018:<1>:Failed server communication. Please ensure your system has network connectivity to the license server Mon Oct 22 20:56:19 2018:<1>:Failed server communication. Please ensure your system has network connectivity to the license server Mon Oct 22 20:56:31 2018:<1>:Failed server communication. Please ensure your system has network connectivity to the license server Mon Oct 22 20:56:44 2018:<1>:Failed server communication. Please ensure your system has network connectivity to the license server Mon Oct 22 20:56:47 2018:<1>:License acquired successfully. (Info: http://gridlicense1.example.com:7070/request; GRID-Virtual-WS,2.0) Mon Oct 22 21:36:11 2018:<1>:End Logging Mon Oct 22 21:36:12 2018:<0>:License returned successfully Mon Oct 22 21:36:12 2018:<0>:End Logging


Log Messages for Failure to Acquire a License

This example shows log messages for the failure to acquire a license because no licenses of the requested type are available.

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Mon Oct 22 22:26:36 2018:<1>:Error : Server URL : http://gridlicense1.example.com:7070/request - [1,7E2,2,0[70000030,0,702C3]] Insufficient count for the requested feature. Mon Oct 22 22:28:15 2018:<1>:Error : Server URL : http://gridlicense1.example.com:7070/request - [1,7E2,2,0[70000030,0,702C3]] Insufficient count for the requested feature. Mon Oct 22 22:29:55 2018:<1>:Error : Server URL : http://gridlicense1.example.com:7070/request - [1,7E2,2,0[70000030,0,702C3]] Insufficient count for the requested feature. Mon Oct 22 22:31:34 2018:<1>:Error : Server URL : http://gridlicense1.example.com:7070/request - [1,7E2,2,0[70000030,0,702C3]] Insufficient count for the requested feature.

5.3. Troubleshooting Steps

If an NVIDIA vGPU software system fails to obtain a license, troubleshoot the failure as follows:

  • Examine the log of significant licensing events for information about the cause of the failure. For details, see Licensing Event Logs.
  • Check that the license server address and port number are correctly configured.
  • Run a network ping test from the NVIDIA vGPU software system to the license server address to verify that the system has network connectivity to the license server.
  • Verify that the date and time are configured correctly on the NVIDIA vGPU software system. If the time is set inaccurately or is adjusted backwards by a large amount, the system may fail to obtain a license.
  • Verify that the license server in use has available licenses of the type required by the NVIDIA vGPU software feature the NVIDIA vGPU software system is configured to use.

By default, the Manage License option is not available in NVIDIA X Server Settings and you must enable this option if you want to manage licensing by using NVIDIA X Server Settings. However, this option must be disabled with Red Hat Enterprise Linux 6.8 and 6.9 or CentOS 6.8 and 6.9.

If you do not want to or cannot enable the Manage License option, you can license NVIDIA vGPU software on Linux by using the configuration file /etc/nvidia/gridd.conf instead of using NVIDIA X Server Settings.

A.1. Licensing an NVIDIA vGPU on Linux by Using a Configuration File

  1. As root, open the file /etc/nvidia/gridd.conf in a plain-text editor, such as vi.
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    [nvidia@localhost ~]$ sudo vi /etc/nvidia/gridd.conf

    Note:

    You can create the /etc/nvidia/gridd.conf file by copying the supplied template file /etc/nvidia/gridd.conf.template.

  2. Set ServerAddress to the address of your primary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense1.example.com, or an IP address such as 10.31.20.45. If you have only one license server configured, set ServerAddress to the address of the server.
  3. Optional: Set ServerPort to the port number of your primary NVIDIA vGPU software License Server. If you do not set ServerPort, it will default to 7070, which is the default port number that is used by the NVIDIA vGPU software License Server.
  4. Set BackupServerAddress to the address of your secondary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense2.example.com, or an IP address such as 10.31.20.46. If you have only one license server configured, do not set BackupServerAddress.
  5. Optional: Set BackupServerPort to the port number of your secondary NVIDIA vGPU software License Server. If you do not set BackupServerPort, it will default to 7070, which is the default port number that is used by the NVIDIA vGPU software License Server. If you have only one license server configured, do not set BackupServerPort.
  6. Set FeatureType to 1, to license vGPU.
    Note:

    You do not need to specify the type of the license. NVIDIA vGPU software automatically selects the correct type of license based on the vGPU type.

  7. Save your changes to the /etc/nvidia/gridd.conf file.
  8. Restart the nvidia-gridd service:
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    [nvidia@localhost ~]$ sudo service nvidia-gridd restart

    The nvidia-gridd service requests the appropriate license for the current vGPU from the configured license server.
  9. Optional: Confirm that the service has obtained a license by examining the log messages written to the system event log in the /var/log directory, for example, /var/log/syslog or /var/log/messages:
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    [nvidia@localhost ~]$ sudo grep gridd /var/log/system-event-log

    For example:
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    [nvidia@localhost ~]$ sudo grep gridd /var/log/messages … Aug 5 15:40:06 localhost nvidia-gridd: Started (4293) Aug 5 15:40:24 localhost nvidia-gridd: License acquired successfully.

The vGPU within the VM should now operate at full capability without any performance degradation over time for as long as the vGPU is licensed.

gridd.conf File for NVIDIA vGPU

The following example shows a gridd.conf file for NVIDIA vGPU in which options are set as follows:

  • ServerAddress is set to gridlicense1.example.com.
  • BackupServerAddress is set to gridlicense2.example.com.
  • ServerPort and BackupServerPort are both set to 7070.
  • FeatureType is set to 1.

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# /etc/nvidia/gridd.conf.template - Configuration file for NVIDIA Grid Daemon # This is a template for the configuration file for NVIDIA Grid Daemon. # For details on the file format, please refer to the nvidia-gridd(1) # man page. # Description: Set License Server Address # Data type: string # Format: "<address>" ServerAddress= gridlicense1.example.com # Description: Set License Server port number # Data type: integer # Format: <port>, default is 7070 ServerPort=7070 # Description: Set Backup License Server Address # Data type: string # Format: "<address>" BackupServerAddress= gridlicense2.example.com # Description: Set Backup License Server port number # Data type: integer # Format: <port>, default is 7070 BackupServerPort=7070 # Description: Set Feature to be enabled # Data type: integer # Possible values: # 0 => for unlicensed state # 1 => for GRID vGPU # 2 => for Quadro Virtual Datacenter Workstation # 4 => for NVIDIA Virtual Compute Server FeatureType=1 # Description: Parameter to enable or disable Grid Licensing tab in nvidia-settings # Data type: boolean # Possible values: TRUE or FALSE, default is FALSE #EnableUI=TRUE # Description: Set license borrow period in minutes # Data type: integer # Possible values: 10 to 10080 mins(7 days), default is 1440 mins(1 day) #LicenseInterval=1440 # Description: Set license linger period in minutes # Data type: integer # Possible values: 0 to 10080 mins(7 days), default is 0 mins #LingerInterval=10


If the system fails to obtain a license, see Troubleshooting for guidance on troubleshooting.

A.2. Licensing a Physical GPU on Linux by Using a Configuration File

Licensing of a physical GPU in pass-through mode or a bare-metal deployment for Quadro vDWS or vCS is enforced through software. To enable you to specify the correct NVIDIA vGPU software licensed product, options are provided for specifying Quadro vDWS and vCS.

Note:

Licensing of a physical GPU in pass-through mode or a bare-metal deployment for GRID Virtual Applications is enforced through the EULA only. Therefore, no option is provided to specify the GRID Virtual Applications license type.


  1. As root, open the file /etc/nvidia/gridd.conf in a plain-text editor, such as vi.
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    [nvidia@localhost ~]$ sudo vi /etc/nvidia/gridd.conf

    Note:

    You can create the /etc/nvidia/gridd.conf file by copying the supplied template file /etc/nvidia/gridd.conf.template.

  2. Set ServerAddress to the address of your primary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense1.example.com, or an IP address such as 10.31.20.45. If you have only one license server configured, set ServerAddress to the address of the server.
  3. Optional: Set ServerPort to the port number of your primary NVIDIA vGPU software License Server. If you do not set ServerPort, it will default to 7070, which is the default port number that is used by the NVIDIA vGPU software License Server.
  4. Set BackupServerAddress to the address of your secondary NVIDIA vGPU software License Server. The address can be a fully-qualified domain name such as gridlicense2.example.com, or an IP address such as 10.31.20.46. If you have only one license server configured, do not set BackupServerAddress.
  5. Optional: Set BackupServerPort to the port number of your secondary NVIDIA vGPU software License Server. If you do not set BackupServerPort, it will default to 7070, which is the default port number that is used by the NVIDIA vGPU software License Server. If you have only one license server configured, do not set BackupServerPort.
  6. Set FeatureType to the integer that specifies the NVIDIA vGPU software licensed product that you want to run on the GPU.
    NVIDIA vGPU Software Licensed Product FeatureType
    Quadro vDWS 2
    vCS 4
    Note:

    Ensure that you set FeatureType to the licensed product that you want, which might be different from the type of license that will be acquired from the license server. For example, the NVIDIA Virtual Compute Server product requires a vCS license, but can be used with a Quadro vDWS license. If you want to use NVIDIA Virtual Compute Server, you must set FeatureType to 4 even if you have only Quadro vDWS licenses.

  7. Save your changes to the /etc/nvidia/gridd.conf file.
  8. Restart the nvidia-gridd service:
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    [nvidia@localhost ~]$ sudo service nvidia-gridd restart

    The service should automatically obtain a license.
  9. Optional: Confirm that the service has obtained a license by examining the log messages written to the system event log in the /var/log directory, for example, /var/log/syslog or /var/log/messages:
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    [nvidia@localhost ~]$ sudo grep gridd /var/log/system-event-log

    For example:
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    [nvidia@localhost ~]$ sudo grep gridd /var/log/messages … Aug 5 17:12:15 localhost nvidia-gridd: Started (10430) Aug 5 17:12:34 localhost nvidia-gridd: License acquired successfully.

Once configured in gridd.conf, licensing settings persist across reboots and need only be modified if the license server address changes, or the VM is switched to running NVIDIA vGPU.

gridd.conf File for Quadro vDWS

The following example shows a gridd.conf file for Quadro vDWS in which options are set as follows:

  • ServerAddress is set to gridlicense1.example.com.
  • BackupServerAddress is set to gridlicense2.example.com.
  • ServerPort and BackupServerPort are both set to 7070.
  • FeatureType is set to 2.
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# /etc/nvidia/gridd.conf.template - Configuration file for NVIDIA Grid Daemon # This is a template for the configuration file for NVIDIA Grid Daemon. # For details on the file format, please refer to the nvidia-gridd(1) # man page. # Description: Set License Server Address # Data type: string # Format: "<address>" ServerAddress= gridlicense1.example.com # Description: Set License Server port number # Data type: integer # Format: <port>, default is 7070 ServerPort=7070 # Description: Set Backup License Server Address # Data type: string # Format: "<address>" BackupServerAddress= gridlicense2.example.com # Description: Set Backup License Server port number # Data type: integer # Format: <port>, default is 7070 BackupServerPort=7070 # Description: Set Feature to be enabled # Data type: integer # Possible values: # 0 => for unlicensed state # 1 => for GRID vGPU # 2 => for Quadro Virtual Datacenter Workstation # 4 => for NVIDIA Virtual Compute Server FeatureType=2 # Description: Parameter to enable or disable Grid Licensing tab in nvidia-settings # Data type: boolean # Possible values: TRUE or FALSE, default is FALSE #EnableUI=TRUE # Description: Set license borrow period in minutes # Data type: integer # Possible values: 10 to 10080 mins(7 days), default is 1440 mins(1 day) #LicenseInterval=1440 # Description: Set license linger period in minutes # Data type: integer # Possible values: 0 to 10080 mins(7 days), default is 0 mins #LingerInterval=10


gridd.conf File for vCS

The following example shows a gridd.conf file for vCS in which options are set as follows:

  • ServerAddress is set to gridlicense1.example.com.
  • BackupServerAddress is set to gridlicense2.example.com.
  • ServerPort and BackupServerPort are both set to 7070.
  • FeatureType is set to 4.

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# /etc/nvidia/gridd.conf.template - Configuration file for NVIDIA Grid Daemon # This is a template for the configuration file for NVIDIA Grid Daemon. # For details on the file format, please refer to the nvidia-gridd(1) # man page. # Description: Set License Server Address # Data type: string # Format: "<address>" ServerAddress= gridlicense1.example.com # Description: Set License Server port number # Data type: integer # Format: <port>, default is 7070 ServerPort=7070 # Description: Set Backup License Server Address # Data type: string # Format: "<address>" BackupServerAddress= gridlicense2.example.com # Description: Set Backup License Server port number # Data type: integer # Format: <port>, default is 7070 BackupServerPort=7070 # Description: Set Feature to be enabled # Data type: integer # Possible values: # 0 => for unlicensed state # 1 => for GRID vGPU # 2 => for Quadro Virtual Datacenter Workstation # 4 => for NVIDIA Virtual Compute Server FeatureType=4 # Description: Parameter to enable or disable Grid Licensing tab in nvidia-settings # Data type: boolean # Possible values: TRUE or FALSE, default is FALSE #EnableUI=TRUE # Description: Set license borrow period in minutes # Data type: integer # Possible values: 10 to 10080 mins(7 days), default is 1440 mins(1 day) #LicenseInterval=1440 # Description: Set license linger period in minutes # Data type: integer # Possible values: 0 to 10080 mins(7 days), default is 0 mins #LingerInterval=10

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