Logs, Runtime Files and Error Reports
Overview
AI Workbench creates application log files that can be used to analyze and debug problems.
The log files are:
main: Logfile for the Desktop App.workbench.log: Logfile for the Workbench Service. Host specific.nvwb.log: Logfile for the Workbench CLI.credential-manager: Logfile for the Workbench Credential Manager. Host specific.traefik.log: Logfile for the traefik proxy container. Host specific.
You can find the files individually on your system, and error messages will often have a link to open the relevant file.
There are also project specific runtime files for debugging problems in the container or applications.
These files are project and host specific and are in the ~/.nvwb/project-runtime-info/ folder on the relevant host.
The files are found in the subfolder with the project’s name, and applications within the container need to be configured to post logs appropriately.
You can create error reports with complete information for analysis and debugging.
The Desktop App and the CLI let you create a zipfile of all logs runtime files for a host. Error messages typically have a link to create a report as well.
Reports can be opened and analyzed by your or an agent. You can also send them to our support email.
Access Application Logs and Project Runtime Files
The location of application logs and runtime files depends on the operating system.
Windows
Ubuntu
macOS
Create an Error Report for Troubleshooting
Error reports should exclude sensitive or identifiable information but it’s not always possible.
Creating an error report automatically tries to exclude sensitive or identifiable information, but there are many ways such information can be included. You should review the contents of an error report before you share it with anyone.
Creating an error report from the Desktop App only reports on your local location.
- Select the system-tray/status-menu
- Right click on the AI Workbench icon
- Select “Generate Error Report”
- Find the error report on your desktop
You can create an error report for a remote location using the CLI.
The CLI is only available locally if you’ve done the full local install.
- Open a local terminal
- Create the report:
nvwb support create-bundle --context <location name> - The report is at printed path in the success message.
AI Workbench Project Runtime Files
AI Workbench creates files to track progress while building, configuring, and running each project.
The files are in the project’s folder in ~/.nvwb/project-runtime-info.
The files found in that folder are in the table below.