Collecting DOCA Logs for NVIDIA Inspection

To help NVIDIA Support investigate issues users may encounter, NVIDIA strongly recommends collecting all relevant logs using the doca-sosreport tool. This tool includes plugins to gather logs from various NVIDIA products and more.

On the device customers are facing issues with, run the following command with superuser privileges:

            

            
sudo sos report
        

This creates a tar file in the /tmp directory. When opening a support ticket for NVIDIA Support, make sure to upload this tar file.

If there is private information that you wish not to include in the tar file, extract the file and edit or remove any sensitive information, then create a new tar package.