Customer Support for the NVIDIA DGX-1

There are several options for contacting NVIDIA Customer Support for assistance reporting, troubleshooting, or diagnosing problems with your DGX-1.

NVIDIA Enterprise Support Portal

The best way to file an incident is to log on to

NVIDIA Enterprise Support.

NVIDIA Enterprise Support Email

enterprisesupport@nvidia.com

NVIDIA Enterprise Support - Local Language Phone Numbers

EMEA - Monday – Saturday 9 AM – 7 PM CET
  • DE: +49 3030806888
  • ES: +34 911880035
  • FR: +33 975186797
  • IT: +39 0294757110
  • PL: +48 223975013
  • RU: + 7 (499) 6092527 - 11 AM – 9 PM MSK
  • JP: 0120-706-170 9 AM - 6 PM JST
  • US: +1 (408) 486-2500 - Monday - Friday 8 AM - 5 PM PST

After-hours emergency, call 24x7 at +1 (800) 797-6530.

Our support team can help collect appropriate information about your issue and involve internal resources as needed.​