General Troubleshooting

Server unable to find the BF1500 Controller Card	Ensure that the BF1500 Controller Card is placed correctly Make sure the BF1500 Controller Card slot and the BF1500 Controller Card are compatible Install the BF1500 Controller Card in a different PCI Express slot Use the drivers that came with the BF1500 Controller Card or download the latest Make sure your motherboard has the latest BIOS Try to reboot the server
The BF1500 Controller Card no longer works	Reseat the BF1500 Controller Card in its slot or a different slot, if necessary Try using another cable Reinstall the drivers for the network driver files may be damaged or deleted Reboot the server
BF1500 Controller Cards stopped working after installing another BF1500 Controller Card	Try removing and re-installing all BF1500 Controller Cards Check that cables are connected properly Make sure your motherboard has the latest BIOS
Link indicator light is off	Try another port on the switch Make sure the cable is securely attached Check you are using the proper cables that do not exceed the recommended lengths Verify that your switch and BF1500 Controller Card port are compatible
Link light is on, but with no communication established	Check that the latest driver is loaded Check that both the BF1500 Controller Card and its link are set to the same speed and duplex settings