Known Issues
Functional Issues
You can not update firmware of the individual components of the DGX H100 GPU tray. For example, you can not individually update the firmware for the GPU only. You must update the firmware by flashing the entire DGX H100 GPU tray.
Firmware download is not automatic. You must download the firmware manually from the NVIDIA Enterprise Support Portal.
For systems running DGX OS 6.0, the
nvfwupd
command-line utility that is shown in sample commands is not automatically installed. You must download the utility from the NVIDIA Enterprise Support Portal. For systems running DGX OS 6.1, thenvfwupd
command-line utility is included with the operating system.
The ipmitool dcmi power reading Command Returns 0 Power Reading Value
Issue
When you use the ipmitool dcmi power reading
command to report the power consumption data,
the command reports 0 Watts for the power reading value as shown in the following example:
$ sudo ipmitool -I lanplus -H IPaddress -U user -P password dcmi power reading
Instantaneous power reading: 0 Watts
Minimum during sampling period: 0 Watts
Maximum during sampling period: 7852 Watts
Average power reading over sample period: 1885 Watts
IPMI timestamp: Jan 12 09:20:45 2024
Sampling period: 00000005 Seconds
Power reading state is: activated
No workaround is available at the time of the firmware update 1.1.3 release; however, this issue is expected to be resolved in a later release.
Misleading Messages During Firmware Update
Issue
During the process of the ConnectX-7 firmware update, upon completion of applying the update,
a reboot is required as suggested by these messages: To load new FW, run mlxfwreset or reboot machine.
and Please reboot machine to load new configurations.
However, rebooting the system does not load
the firmware update or new configurations properly for the ConnectX-7 firmware versions 28.36.1010 and later.
Workaround
For the firmware update and new configurations to load successfully, perform an AC power cycle on the system instead of rebooting.
Sensors Endpoint for the Redfish API Does Not Support $expand
Issue
An HTTP GET request to the sensors endpoint with an $expand argument like the following fails.
/redfish/v1/Chassis/DGX/Sensors?$expand=.($levels=3)
Workaround
You can request sensor data from the Redfish API by requesting one sensor at a time. You can use the IPMI tool to request sensor data.
GPUs Show Exclamation Mark in BMC Web Interface
Issue
When you view the GPUs from the BMC web interface, the GPUs are shown with an exclamation mark ().
Explanation
The icon is a false positive.
You can view the results of the nvsm show health
command to confirm that the GPU status is healthy.
Fixed Release
This issue is fixed with the v1.1.1 firmware update.
Firmware Upgrade or Downgrade Can Fail
Issue
When you perform a firmware upgrade or downgrade, the change can fail with a message like the following example:
...
[Sat 19 Aug 2023 08:20:50 AM CST] Firmware update task ended with state Exception, percentComplete: [98]
[Sat 19 Aug 2023 08:20:50 AM CST] Update RC: 1
[Sat 19 Aug 2023 08:20:50 AM CST] Collect RF task
[Sat 19 Aug 2023 08:21:01 AM CST] Update failed with [nvfw_DGX-H100_0005_230615.1.0_dbg-signed.fwpkg]:[/redfish/v1/UpdateService/FirmwareInventory/EROT_BMC_0]
Workaround
Retry the firmware upgrade or downgrade.
BMC LDAP Fields Do Not Support Space or Slash Characters
Issue
The BMC LDAP settings do not support the space or slash characters as part of the bind DN or search base. The following DN results in a failure:
DC=Echo Studios,DC=com
Workaround
No workaround is available.
Firmware Inventory Can Be Invalid During Boot
Issue
In rare instances, polling the firmware inventory endpoint of the BMC Redfish API can report an inaccurate firmware versions for the HGX_0 component.
Workaround
Query the firmware inventory after the system completes the boot sequence to retrieve the current firmware inventory.
BMC Slow Startup After AC Power Cycle
Issue
After an AC power cycle, the BMC can require approximately 10 minutes before it is available for communication. The BMC is typically available within three minutes.
Workaround
No workaround is available.
Temperature Sensors Can Report No Reading
Issue
The following sensors can report No Reading
rather than a temperature value:
TEMP_Cedar_OSFP0
TEMP_Cedar_OSFP1
TEMP_Cedar_OSFP2
TEMP_Cedar_OSFP3
TEMP_PCIE_CX7_1
TEMP_PCIE_CX7_2
TEMP_CX7_QSFP0
TEMP_CX7_QSFP1
TEMP_CX7_QSFP2
TEMP_CX7_QSFP3
TEMP_Intel_NIC
TEMP_NIC_QSFP0
TEMP_NIC_QSFP1
Workaround
No workaround is available.
NVMe Information Not Visible in BCM Web Interface
Issue
In some cases, the NVMe information is not visible in the BCM web interface.
Workaround
No workaround is available.