Known Issues
Functional Issues
You cannot update firmware of the individual components of the DGX H100/H200 GPU tray. For example, you can not individually update the firmware for the GPU only. You must update the firmware by flashing the entire DGX H100/H200 GPU tray.
Firmware download is not automatic. You must download the firmware manually from the NVIDIA Enterprise Support Portal.
For systems running DGX OS 6.0, the
nvfwupdcommand-line utility that is shown in sample commands is not automatically installed. You must download the utility from the NVIDIA Enterprise Support Portal. For systems running DGX OS version 6.1 or later, thenvfwupdcommand-line utility is included with the operating system.
USB1 Port Missing on Occasion after a BMC Cold Reset
Issue
On the DGX system with BMC version 24.09.17 and HMC version rc67, the USB1 port becomes unreachable on occasion as shown on the BMC console after running a BMC cold reset:
ipmitool -H <bmc-ip-address> -I lanplus -U <bmc-username> -P <bmc-password> mc reset cold
Explanation
On a cold reset, the HMC might reset as well, resulting in a short delay in baseboard telemetry.
Workaround
Periodically issue the following command to determine if the HMC is up. When the command returns a response, the HMC is operating.
curl -k -u <bmc-user>:<password> --request PATCH 'https://<bmc-ip-address>/redfish/v1/Chassis/HGX_BMC_0'
Misleading Messages During Firmware Update
Issue
During the process of the ConnectX-7 firmware update, upon completion of applying the update,
a reboot is required as suggested by these messages: To load new FW, run mlxfwreset or reboot machine.
and Please reboot machine to load new configurations. However, rebooting the system does not load
the firmware update or new configurations properly for the ConnectX-7 firmware versions 28.36.1010 and later.
Workaround
For the firmware update and new configurations to load successfully, perform an AC power cycle on the system instead of rebooting.
Sensors Endpoint for the Redfish API Does Not Support $expand
Issue
An HTTP GET request to the sensors endpoint with an $expand argument like the following fails.
/redfish/v1/Chassis/DGX/Sensors?$expand=.($levels=3)
Workaround
You can request sensor data from the Redfish API by requesting one sensor at a time. You can use the IPMI tool to request sensor data.
Firmware Upgrade or Downgrade Can Fail
Issue
When you perform a firmware upgrade or downgrade, the change can fail with a message like the following example:
...
[Sat 19 Aug 2023 08:20:50 AM CST] Firmware update task ended with state Exception, percentComplete: [98]
[Sat 19 Aug 2023 08:20:50 AM CST] Update RC: 1
[Sat 19 Aug 2023 08:20:50 AM CST] Collect RF task
[Sat 19 Aug 2023 08:21:01 AM CST] Update failed with [nvfw_DGX-H100_0005_230615.1.0_dbg-signed.fwpkg]:[/redfish/v1/UpdateService/FirmwareInventory/EROT_BMC_0]
Workaround
Retry the firmware upgrade or downgrade.
Firmware Inventory Can Be Invalid During Boot
Issue
In rare instances, polling the firmware inventory endpoint of the BMC Redfish API can report an inaccurate firmware versions for the HGX_0 component.
Workaround
Query the firmware inventory after the system completes the boot sequence to retrieve the current firmware inventory.
BMC Slow Startup After AC Power Cycle
Issue
After an AC power cycle, the BMC can require approximately 10 minutes before it is available for communication. The BMC is typically available within three minutes.
Workaround
No workaround is available.
Temperature Sensors Can Report No Reading
Issue
The following sensors can report No Reading rather than a temperature value:
TEMP_PSU4
TEMP_PSU5
PWR_PSU5
SPD_FAN_PSU5_R
SPD_FAN_PSU5_R
STATUS_PSU0
STATUS_PSU1
STATUS_PSU2
STATUS_PSU3
STATUS_PSU4
STATUS_PSU5
STATUS_HMC
TEMP_PCIE_SW_1
TEMP_Cedar_OSFP0
TEMP_Cedar_OSFP1
TEMP_Cedar_OSFP2
TEMP_Cedar_OSFP3
TEMP_PCIE_CX7_1
TEMP_PCIE_CX7_2
TEMP_CX7_QSFP0
TEMP_CX7_QSFP1
TEMP_CX7_QSFP2
TEMP_CX7_QSFP3
TEMP_Intel_NIC
TEMP_NIC_QSFP0
TEMP_NIC_QSFP1
Workaround
Polling the sensors again can resolve the issue.