Version
Date | Authors | Description of Change | |
| 1.1 | 6-26-23 | Neal Armstrong | Updated various sections. Added new sections for datasheets, networking switch support, NVIDIA cloud offerings, and DGX Cloud Kickstart. |
| 1.2 | 9-29-23 | Neal Armstrong | Updated RMA details, Revised DGX Business Critical details, revised Professional Services sections, added End of Life Figure |
| 1.3 | 12-15-23 | Neal Armstrong | Added Networking Support Terms and Conditions. Updated links for DGX. Clarified Factory RMA definition. Updated switch support table. |
| Abbreviation/Term | Meaning/Definition |
24x7 | 24 hours a day, seven days a week, 365 days a year. |
4HR | Onsite response or delivery within four hours |
ARMA | Advanced Return Materials Authorization |
DOA | Dead On Arrival |
EOL | End of Life |
EOS | End of Sale |
EOSL | End of Service Life |
ESP | NVIDIA Enterprise Support Portal |
EULA | End User License Agreement |
GA | General Availability |
MLOps | Machine Learning Operations |
NBD | Next Business Day |
NGC | NVIDIA GPU Cloud |
NLP | NVIDIA License Portal |
NVD | U.S. National Vulnerability Database. See also CVE. |
PO | Purchase Order |
PSIRT | NVIDIA Product Security Incident Response Team |
RMA | Return Materials Authorization |
SLA | Support Level Agreement |
SR | Service Request |
SRE | Site Reliability Engineer |
TAM | Technical Account Manager |
For additional information, see the following documents and references: