InfiniBand Related Troubleshooting
|
Issue |
Cause |
Solution |
|
The InfiniBand interfaces are not up after the first reboot after the installation process is completed. |
Port status might be PORT_DOWN: Switch port state might be “disabled” or cable is disconnected. |
Enable switch admin or connect cable. |
|
Port status might be PORT_INITIALIZED: SM might not be running on the fabric. |
Run the SM on the fabric. |
|
|
Port status might be PORT_ARMED: Firmware issue. |
Please contact Mellanox Support. |
|
|
Ethernet interface is started instead of InfiniBand. |
BMC is enabled. |
Disable BMC. |
|
The firmware version is not up-to-date. |
Burn the updated version. Note: This issue can occur when using firmware version 2.40.5000. To avoid it, upgrade to version 2.40.5030 and above. |