Virtualization Related Troubleshooting
Issue |
Cause |
Solution |
Mellanox driver fails to load a host machine in SR-IOV environment and appears with yellow bang in Device Manager. |
The device may not have been able to find enough free resources that it can use. (Code 12). |
For more information, please contact Mellanox support. |
Running Windows server 2012, 2012 R2 and 2016 as VM over ESX with Mellanox adpter cards connected as Direct pass-through fails to power on. |
ConnectX adapter network cards might be trying to use too many MSI-X vectors. |
7. Click OK and click OK again. For further details, please refer to: http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&doc-Type=kc&externalId=2032981&sliceId=1& docTypeID=DT_KB_1_1&dialogID=408420191&stateId=1 0 388456420 |
When enabling the VMQ, in case NVGRE offload is enabled, and a teaming of two virtual ports is performed, no ping is detected between the VMs and/ or ping is detected but no establishing of TCP connection is possible. |
Might be missing critical Microsoft updates. |
Please refer to: http://support.microsoft.com/kb/2975719 “August 2014 update rollup for Windows server RT 8.1, Windows server 8.1, and Windows server 2012 R2” – specifically, fixes. |
The VF adapter is in a 'yellow bang' state, and the following message appears in the host event viewer massage log: "Self-Healing second tier policy was activated on Virtual Function (VF) #%3 with sensors #%4, and Bus driver restart is needed on the VF. Please restart the Bus driver." |
A self-healing reset was activated on the VF, but the driver is in a yellow bang' state and must be manually restarted in order to continue the operation. |
Restart the VF driver. |
In Hyper-V environment, Enable-Net-AdapterVmq powershell command can enable VMQ on a network adapter only if the virtual switch which does not have SR-IOV enabled is defined over corresponding network adapter. |
The powershell command might depend on two registry fields: *VMQ and *RssOrVmqPreference, when the former is controlled by powershell and the latter is controlled by the virtual switch. |
For further information on these registry keys, please refer to: http://msdn.microsoft.com/en-us/library/windows/hardware/ hh451362(v=vs.85).aspx |
Mellanox driver fails to load in a guest machine in SR-IOV environment and appears with yellow bang in the Device Manager. |
The host machine cannot reserve enough QPs for the specific VF. |
Increase the LogNumQP in the mlx4_bus registry. |
Mellanox driver fails to load in a guest machine with Windows 10 Inbox driver version 4.91 in SR-IOV environment and appears with yellow bang in the Device Manager. |
The host machine cannot reserve enough QPs for the specific VF. |
Update to the latest version of Windows 10 or install driver version 5.22 and above. |