InfiniBand Related Troubleshooting
Issue | Cause | Solution |
The InfiniBand interfaces are not up after the first reboot after the installation process is completed. | Port status might be PORT_DOWN: Switch port state might be “disabled” or cable is disconnected. | Enable switch admin or connect cable. |
Port status might be PORT_INITIALIZED: SM might not be running on the fabric. | Run the SM on the fabric. | |
Port status might be PORT_ARMED: Firmware issue. | Please contact Mellanox Support. | |
Ethernet interface is started instead of InfiniBand. | BMC is enabled. | Disable BMC. |
The firmware version is not up-to-date. | Burn the updated version. Note: This issue can occur when using firmware version 2.40.5000. To avoid it, upgrade to version 2.40.5030 and above. |