Front Console Board Replacement

Front Console Board Replacement Overview

This is a high-level overview of the procedure to replace the front console board on the NVIDIA DGX™ H100/H200 system.

  1. Unpack the new front console board

  2. Shut down the system

  3. Remove the bezel

  4. Use a Philips #2 screwdriver to loosen the captive screws on the front console board and pull the front console board out of the system

  5. Insert the new front console board

  6. Tighten the screws

  7. Power on the system and confirm the ports work

  8. Install the bezel

  9. Once done, ship the failed component back to NVIDIA Enterprise Support

Front Console Board Replacement

You can diagnose a front console board malfunction using the following methods:

  • No display or connectivity occurring after plugging in a keyboard and monitor to the front of the system

  • The USB ports do not work

  • The front temperature sensor does not provide a temperature reading

Contact NVIDIA Enterprise Services to request a replacement.

When the new board arrives, unpack it and keep the packaging to use for sending back the old board.

Caution

Static Sensitive Devices: Be sure to observe best practices for electrostatic discharge (ESD) protection. This includes making sure personnel and equipment are connected to a common ground, such as by wearing a wrist strap connected to the chassis ground, and placing components on static-free work surfaces.

  1. Power down the system.

  2. Remove the bezel. Refer to Removing and Attaching the Bezel for more information.

  3. Replace the front console board.

    1. Using a Phillips #2 screwdriver, loosen the two captive screws that secure the front console board:

    _images/dgx-h100-front-console-loosen.png

    1. Replace the front console board:

    _images/dgx-h100-front-console-replace.png

    1. Tighten the screws:

    _images/dgx-h100-front-console-tighten.png

  4. Confirm functionality:

    • Power on the system and confirm the ports work

    • Run sudo nvsm show health to confirm the temperature sensor is working properly

    • Replace the bezel

  5. Ship back the failed unit to NVIDIA Enterprise Support using the packaging provided.