This document contains instructions for replacing NVIDIA DGX™ A100 system components. Be sure to familiarize yourself with the NVIDIA Terms & Conditions documents before attempting to perform any modification or repair to the DGX A100 system. These Terms & Conditions for the DGX A100 system can be found through the NVIDIA DGX Systems Support page.
Contact NVIDIA Enterprise Support to obtain an RMA number for any system or component that needs to be returned for repair or replacement. When replacing a component, use only the replacement supplied to you by NVIDIA.
List of customer-replaceable components in the NVIDIA DGX A100.
You can obtain the following components for replacement in your data center.
Cache (U.2) NVMe Drives
Boot (M.2) NVMe Drive
Boot (M.2) Riser Assembly
Network Card (vertical, single or dual port)
Network Card (horizontal, dual port)
Front Console Board
Trusted Platform Module (TPM)
Rack Mount Kit
Contact NVIDIA Enterprise Support for replacement instructions and guidance for specific components if those instructions are not included in this document.
List of recommended tools needed to service the NVIDIA DGX A100.
USB key with tools and drivers
USB key imaged with the DGX Server OS ISO
Screwdrivers (Phillips #1 and #2, small flat head)
KVM Crash Cart
Anti-static wrist strap
Masking tape or label maker
Tie wraps or VELCRO® Brand for cable management
Black Permanent Marker
Contact NVIDIA Enterprise Support for assistance in reporting, troubleshooting, or diagnosing problems with your DGX A100 system. Also contact NVIDIA Enterprise Support for assistance in installing or moving the DGX A100 system.
For details on how to obtain support, visit the NVIDIA Enterprise Support web site (https://www.nvidia.com/en-us/support/enterprise/).