H.264 encoder falls back to software encoding on 2Q vGPUs with 3 or more 4K displays

Description

On 2Q vGPUs with three or more 4K displays, a shortage of frame buffer causes the H.264 encoder to fall back to software encoding.

This issue affects only vGPUs assigned to VMs that are running a Linux guest OS.

Workaround

Use a 4Q or larger virtual GPU type to provide more frame buffer for each vGPU.

Status

Open

Ref. #

200457177