NVIDIA vGPU software graphics driver fails to load after upgrade on XenServer

Description

NVIDIA vGPU software graphics driver fails to load after an upgrade of NVIDIA vGPU software from an 11.x release to a 12.x release on XenServer. This issue occurs because the hypervisor name in the RPM package name has changed from xenserver to CitrixHypervisor.

The attempted upgrade fails its dependency checks as follows:

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            [root@localhost ~]# rpm -Uvh NVIDIA-vGPU-CitrixHypervisor-8.2-580.65.05.x86_64.rpm
error: Failed dependencies:
        NVIDIA-vGPU-xenserver conflicts with NVIDIA-vGPU-CitrixHypervisor-1:8.2-580.65.05.x86_64

Workaround

Determine the full name of the installed RPM package for the Virtual GPU Manager.

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            [root@localhost ~]# rpm -qa | grep NV
NVIDIA-vGPU-xenserver-8.2-550.163.02.x86_64

Remove the installed RPM package for the Virtual GPU Manager.

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            [root@localhost ~]# rpm -ev NVIDIA-vGPU-xenserver-8.2-550.163.02.x86_64
Preparing packages...
NVIDIA-vGPU-xenserver-1:8.2-550.163.02.x86_64

Perform a fresh installation of the latest RPM package for the Virtual GPU Manager.

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            [root@localhost ~]# rpm -ivh NVIDIA-vGPU-CitrixHypervisor-8.2-580.65.05.x86_64.rpm
Preparing...                          ################################# [100%]
Updating / installing...
   1:NVIDIA-vGPU-CitrixHypervisor-1:8.################################# [100%]

Reboot the hypervisor host.

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            [root@localhost ~]# reboot

Status

Open

Ref. #

200682984