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Virtual GPU Software R550 for Ubuntu Release Notes

Release information for all users of NVIDIA virtual GPU software and hardware on Ubuntu.

These Release Notes summarize current status, information on validated platforms, and known issues with NVIDIA vGPU software and associated hardware on Ubuntu.

1.1. NVIDIA vGPU Software Driver Versions

Each release in this release family of NVIDIA vGPU software includes a specific version of the NVIDIA Virtual GPU Manager, NVIDIA Windows driver, and NVIDIA Linux driver.

NVIDIA vGPU Software Version NVIDIA Virtual GPU Manager Version NVIDIA Windows Driver Version NVIDIA Linux Driver Version
17.3 550.90.05 552.74 550.90.07
17.2 550.90.05 552.55 550.90.07
17.1 550.54.16 551.78 550.54.15
17.0 550.54.10 551.61 550.54.14

For details of which Ubuntu releases are supported, see Hypervisor Software Releases.

1.2. Compatibility Requirements for the NVIDIA vGPU Manager and Guest VM Driver

The releases of the NVIDIA vGPU Manager and guest VM drivers that you install must be compatible. If you install an incompatible guest VM driver release for the release of the vGPU Manager that you are using, the NVIDIA vGPU fails to load.

See VM running an incompatible NVIDIA vGPU guest driver fails to initialize vGPU when booted.

Note:

You must use NVIDIA License System with every release in this release family of NVIDIA vGPU software. All releases in this release family of NVIDIA vGPU software are incompatible with all releases of the NVIDIA vGPU software license server.

Compatible NVIDIA vGPU Manager and Guest VM Driver Releases

The following combinations of NVIDIA vGPU Manager and guest VM driver releases are compatible with each other.

  • NVIDIA vGPU Manager with guest VM drivers from the same release
  • NVIDIA vGPU Manager with guest VM drivers from different releases within the same major release branch
  • NVIDIA vGPU Manager from a later major release branch with guest VM drivers from the previous branch
Note:

When NVIDIA vGPU Manager is used with guest VM drivers from a different release within the same branch or from the previous branch, the combination supports only the features, hardware, and software (including guest OSes) that are supported on both releases.

For example, if vGPU Manager from release 17.3 is used with guest drivers from release 16.4, the combination does not support Windows Server 2019 because NVIDIA vGPU software release 17.3 does not support Windows Server 2019.

The following table lists the specific software releases that are compatible with the components in the NVIDIA vGPU software 17 major release branch.

NVIDIA vGPU Software Component Releases Compatible Software Releases
NVIDIA vGPU Manager 17.0 through 17.3
  • Guest VM driver releases 17.0 through 17.3
  • All guest VM driver 16.x releases
Guest VM drivers 17.0 through 17.3 NVIDIA vGPU Manager releases 17.0 through 17.3


Incompatible NVIDIA vGPU Manager and Guest VM Driver Releases

The following combinations of NVIDIA vGPU Manager and guest VM driver releases are incompatible with each other.

  • NVIDIA vGPU Manager from a later major release branch with guest VM drivers from a production branch two or more major releases before the release of the vGPU Manager
  • NVIDIA vGPU Manager from an earlier major release branch with guest VM drivers from a later branch

The following table lists the specific software releases that are incompatible with the components in the NVIDIA vGPU software 17 major release branch.

NVIDIA vGPU Software Component Releases Incompatible Software Releases
NVIDIA vGPU Manager 17.0 through 17.3 All guest VM driver releases 15.x and earlier
Guest VM drivers 17.0 through 17.3 All NVIDIA vGPU Manager releases 16.x and earlier

1.3. Updates in Release 17.3

New Features in Release 17.3

  • Security updates - see Security Bulletin: NVIDIA GPU Display Driver - July 2024, which is posted shortly after the release date of this software and is listed on the NVIDIA Product Security page

1.4. Updates in Release 17.2

New Features in Release 17.2

  • vGPU migration support
  • Security updates - see Security Bulletin: NVIDIA GPU Display Driver - June 2024, which is posted shortly after the release date of this software and is listed on the NVIDIA Product Security page
  • Miscellaneous bug fixes

Hardware and Software Support Introduced in Release 17.2

  • Newly supported graphics cards:
    • NVIDIA L20 liquid cooled
  • Newly supported hypervisor software:
    • Ubuntu 24.04
  • Newly supported guest OS releases:
    • Ubuntu 24.04

1.5. Updates in Release 17.1

New Features in Release 17.1

  • Resolution of an issue that affects graphics cards that are supported only by NVIDIA AI Enterprise.

1.6. Updates in Release 17.0

New Features in Release 17.0

  • Distribution of a release of the Virtual GPU Manager and the NVIDIA vGPU software graphics driver for Linux that is based on NVIDIA Linux open GPU kernel modules
  • Support for vGPUs with different amounts of frame buffer on the same physical GPU
  • Support in the NVML API and the nvidia-smi command for getting information about vGPUs with different amounts of frame buffer on the same physical GPU
  • An option to configure guest VMs or physical hosts to acquire NVIDIA vGPU software licenses when a user logs in instead of at boot time
  • Miscellaneous bug fixes

Newly Supported Hardware and Software in Release 17.0

  • Newly supported graphics cards:
    • NVIDIA RTX 5880 Ada
  • Newly supported guest OSes:
    • Microsoft Windows 11 23H2
    • Microsoft Windows Server 2022

Feature Support Withdrawn in Release 17.0

  • Graphics cards no longer supported:
    • Tesla M6
    • Tesla M60
    • Tesla P4
    • Tesla P6
    • Tesla P40
    • Tesla P100 PCIe 12 GB
    • Tesla P100 PCIe 16 GB
    • Tesla P100 SXM2 16 GB

This release family of NVIDIA vGPU software provides support for several NVIDIA GPUs on validated server hardware platforms, Ubuntu hypervisor software versions, and guest operating systems. It also supports the version of NVIDIA CUDA Toolkit that is compatible with R550 drivers.

2.1. Supported NVIDIA GPUs and Validated Server Platforms

This release of NVIDIA vGPU software on Ubuntu provides support for several NVIDIA GPUs running on validated server hardware platforms.

For a list of validated server platforms, refer to NVIDIA GRID Certified Servers.

The supported products for each type of NVIDIA vGPU software deployment depend on the GPU.

GPUs Based on the NVIDIA Ada Lovelace Architecture

GPU SR-IOV Mixed vGPU Configuration Supported NVIDIA vGPU Software Products1, 2, 3
Frame Buffer Size (Mixed-Size Mode) Series NVIDIA vGPU GPU Pass Through
NVIDIA L40S

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA L40

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA L20

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA L20 liquid cooled

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA L4

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA L2

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA RTX 6000 Ada

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA RTX 5880 Ada

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA RTX 5000 Ada

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps

GPUs Based on the NVIDIA Ampere Architecture

GPU SR-IOV Mixed vGPU Configuration Supported NVIDIA vGPU Software Products1, 2, 3
Frame Buffer Size (Mixed-Size Mode) Series NVIDIA vGPU GPU Pass Through
NVIDIA A404

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA A16

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA A10

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA A2

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA RTX A60004

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA RTX A55004

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
NVIDIA RTX A50004

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps

GPUs Based on the NVIDIA Turing Architecture

Note:

SR-IOV and the configuration of vGPUs with different amounts of frame buffer on the same physical GPU (mixed-size mode) are not supported on GPUs based on the NVIDIA Turing™ architecture.

GPU Mixed vGPU Series Configuration Supported NVIDIA vGPU Software Products1, 2, 3
NVIDIA vGPU GPU Pass Through
Tesla T4

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Quadro RTX 6000 4

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Quadro RTX 6000 passive4

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Quadro RTX 80004

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Quadro RTX 8000 passive4

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps

GPUs Based on the NVIDIA Volta Architecture

Note:

SR-IOV and the configuration of vGPUs with different amounts of frame buffer on the same physical GPU (mixed-size mode) are not supported on GPUs based on the NVIDIA Volta architecture.

GPU Mixed vGPU Series Configuration Supported NVIDIA vGPU Software Products1, 2, 3
NVIDIA vGPU GPU Pass Through
Tesla V100 SXM2

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Tesla V100 SXM2 32GB

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Tesla V100 PCIe

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Tesla V100 PCIe 32GB

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Tesla V100S PCIe 32GB

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps
Tesla V100 FHHL

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps

GPUs Based on the NVIDIA Maxwell Graphic Architecture

Note:

SR-IOV and the configuration of vGPUs with different amounts of frame buffer on the same physical GPU (mixed-size mode) are not supported on GPUs based on the NVIDIA Maxwell™ graphic architecture.

GPU Mixed vGPU Series Configuration Supported NVIDIA vGPU Software Products1, 2, 3
NVIDIA vGPU GPU Pass Through
Tesla M10

Since 17.2: 24.04, 22.04, 20.04

17.0, 17.1 only: 22.04, 20.04

  • vWS
  • vPC
  • vApps
  • vWS
  • vApps

2.1.1. Support for a Mixture of Time-Sliced vGPU Types on the Same GPU

Ubuntu supports a mixture of different types of time-sliced vGPUs on the same physical GPU. Any combination of A-series, B-series, and Q-series vGPUs with any amount of frame buffer can reside on the same physical GPU simultaneously. The total amount of frame buffer allocated to the vGPUs on a physical GPU must not exceed the amount of frame buffer that the physical GPU has.

For example, the following combinations of vGPUs can reside on the same physical GPU simultaneously:

  • A40-2B and A40-2Q
  • A40-2Q and A40-4Q
  • A40-2B and A40-4Q

By default, a GPU supports only vGPUs with the same amount of frame buffer and, therefore, is in equal-size mode. To support vGPUs with different amounts of frame buffer, the GPU must be put into mixed-size mode. When a GPU is in mixed-size mode, the maximum number of some types of vGPU allowed on a GPU is less than when the GPU is in equal-size mode. For more information, refer to Virtual GPU Software User Guide.

2.1.2. Switching the Mode of a GPU that Supports Multiple Display Modes

Some GPUs support display-off and display-enabled modes but must be used in NVIDIA vGPU software deployments in display-off mode.

The GPUs listed in the following table support multiple display modes. As shown in the table, some GPUs are supplied from the factory in display-off mode, but other GPUs are supplied in a display-enabled mode.

GPU Mode as Supplied from the Factory
NVIDIA A40 Display-off
NVIDIA L40 Display-off
NVIDIA L40S Display-off
NVIDIA L20 Display-off
NVIDIA L20 liquid cooled Display-off
NVIDIA RTX 5000 Ada Display enabled
NVIDIA RTX 6000 Ada Display enabled
NVIDIA RTX A5000 Display enabled
NVIDIA RTX A5500 Display enabled
NVIDIA RTX A6000 Display enabled

A GPU that is supplied from the factory in display-off mode, such as the NVIDIA A40 GPU, might be in a display-enabled mode if its mode has previously been changed.

To change the mode of a GPU that supports multiple display modes, use the displaymodeselector tool, which you can request from the NVIDIA Display Mode Selector Tool page on the NVIDIA Developer website.

Note:

Only the GPUs listed in the table support the displaymodeselector tool. Other GPUs that support NVIDIA vGPU software do not support the displaymodeselector tool and, unless otherwise stated, do not require display mode switching.

2.2. Hypervisor Software Releases

This release supports only the hypervisor software releases listed in the table.
Note:

If a specific release, even an update release, is not listed, it’s not supported.

Software Releases Supported Notes

Since 17.2: Ubuntu

24.04 LTS All NVIDIA GPUs that NVIDIA vGPU software supports are supported with vGPU and in pass-through mode, except on systems that are based on NVIDIA® NVSwitch™ on-chip memory fabric.

Ubuntu

22.04 LTS All NVIDIA GPUs that NVIDIA vGPU software supports are supported with vGPU and in pass-through mode, except on systems that are based on NVIDIA® NVSwitch™ on-chip memory fabric.

Ubuntu

20.04 LTS All NVIDIA GPUs that NVIDIA vGPU software supports are supported with vGPU and in pass-through mode, except on systems that are based on NVIDIA® NVSwitch™ on-chip memory fabric.

2.3. Guest OS Support

NVIDIA vGPU software supports several Linux distributions as a guest OS. The supported guest operating systems depend on the hypervisor software version.

Note:

Use only a guest OS release that is listed as supported by NVIDIA vGPU software with your virtualization software. To be listed as supported, a guest OS release must be supported not only by NVIDIA vGPU software, but also by your virtualization software. NVIDIA cannot support guest OS releases that your virtualization software does not support.

NVIDIA vGPU software supports only 64-bit guest operating systems. No 32-bit guest operating systems are supported.


2.3.1. Windows Guest OS Support

NVIDIA vGPU software supports only the 64-bit Windows releases listed as a guest OS on Ubuntu. The releases of Ubuntu for which a Windows release is supported depend on whether NVIDIA vGPU or pass-through GPU is used.

Note:

If a specific release, even an update release, is not listed, it’s not supported.


2.3.1.1. Windows Guest OS Support in Release 17.2

Guest OS NVIDIA vGPU - Ubuntu Releases Pass-Through GPU - Ubuntu Releases
Windows Server 2022

24.04, 22.04, 20.04

24.04, 22.04, 20.04

Windows 11 23H2 and all Windows 11 releases supported by Microsoft up to and including this release

24.04, 22.04, 20.04

24.04, 22.04, 20.04

Windows 10 2022 Update (22H2) and all Windows 10 releases supported by Microsoft up to and including this release

See Note (1)

24.04, 22.04, 20.04

24.04, 22.04, 20.04

Note:
  1. The hardware-accelerated GPU scheduling feature introduced in Windows 10 May 2020 Update (2004) is not supported on GPUs based on the Maxwell architecture and is supported only in pass-through mode on GPUs based on later architectures.

2.3.1.2. Windows Guest OS Support in Release 17.1

Guest OS NVIDIA vGPU - Ubuntu Releases Pass-Through GPU - Ubuntu Releases
Windows Server 2022

22.04, 20.04

22.04, 20.04

Windows 11 23H2 and all Windows 11 releases supported by Microsoft up to and including this release

22.04, 20.04

22.04, 20.04

Windows 10 2022 Update (22H2) and all Windows 10 releases supported by Microsoft up to and including this release

See Note (1)

22.04, 20.04

22.04, 20.04

Note:
  1. The hardware-accelerated GPU scheduling feature introduced in Windows 10 May 2020 Update (2004) is not supported on GPUs based on the Maxwell architecture and is supported only in pass-through mode on GPUs based on later architectures.

2.3.1.3. Windows Guest OS Support in Release 17.0

Guest OS NVIDIA vGPU - Ubuntu Releases Pass-Through GPU - Ubuntu Releases
Windows Server 2022

22.04, 20.04

22.04, 20.04

Windows 11 23H2 and all Windows 11 releases supported by Microsoft up to and including this release

22.04, 20.04

22.04, 20.04

Windows 10 2022 Update (22H2) and all Windows 10 releases supported by Microsoft up to and including this release

See Note (1)

22.04, 20.04

22.04, 20.04

Note:
  1. The hardware-accelerated GPU scheduling feature introduced in Windows 10 May 2020 Update (2004) is not supported on GPUs based on the Maxwell architecture and is supported only in pass-through mode on GPUs based on later architectures.

2.3.2. Linux Guest OS Support

NVIDIA vGPU software supports only the 64-bit Linux distributions listed as a guest OS on Ubuntu. The releases of Ubuntu for which a Linux release is supported depend on whether NVIDIA vGPU or pass-through GPU is used.

Note:

If a specific release, even an update release, is not listed, it’s not supported.


2.3.2.1. Linux Guest OS Support in Release 17.2

Guest OS NVIDIA vGPU - Ubuntu Releases Pass-Through GPU - Ubuntu Releases
Ubuntu 24.04 LTS

24.04, 22.04, 20.04

24.04, 22.04, 20.04

Ubuntu 22.04 LTS

24.04, 22.04, 20.04

24.04, 22.04, 20.04

Ubuntu 20.04 LTS

24.04, 22.04, 20.04

24.04, 22.04, 20.04

2.3.2.2. Linux Guest OS Support in Release 17.1

Guest OS NVIDIA vGPU - Ubuntu Releases Pass-Through GPU - Ubuntu Releases
Ubuntu 22.04 LTS

22.04, 20.04

22.04, 20.04

Ubuntu 20.04 LTS

22.04, 20.04

22.04, 20.04

2.3.2.3. Linux Guest OS Support in Release 17.0

Guest OS NVIDIA vGPU - Ubuntu Releases Pass-Through GPU - Ubuntu Releases
Ubuntu 22.04 LTS

22.04, 20.04

22.04, 20.04

Ubuntu 20.04 LTS

22.04, 20.04

22.04, 20.04

2.4. NVIDIA CUDA Toolkit Version Support

The releases in this release family of NVIDIA vGPU software support NVIDIA CUDA Toolkit 12.4.

To build a CUDA application, the system must have the NVIDIA CUDA Toolkit and the libraries required for linking. For details of the components of NVIDIA CUDA Toolkit, refer to NVIDIA CUDA Toolkit 12.4 Release Notes.

To run a CUDA application, the system must have a CUDA-enabled GPU and an NVIDIA display driver that is compatible with the NVIDIA CUDA Toolkit release that was used to build the application. If the application relies on dynamic linking for libraries, the system must also have the correct version of these libraries.

For more information about NVIDIA CUDA Toolkit, refer to CUDA Toolkit Documentation 12.4.

Note:

If you are using NVIDIA vGPU software with CUDA on Linux, avoid conflicting installation methods by installing CUDA from a distribution-independent runfile package. Do not install CUDA from a distribution-specific RPM or Deb package.

To ensure that the NVIDIA vGPU software graphics driver is not overwritten when CUDA is installed, deselect the CUDA driver when selecting the CUDA components to install.

For more information, see NVIDIA CUDA Installation Guide for Linux.

2.5. Since 17.2: vGPU Migration Support

vGPU Migration is supported on all supported GPUs, but only on a subset of supported Ubuntu releases and guest operating systems.

Limitations with vGPU Migration Support

Migration between hosts that are running different versions of the NVIDIA Virtual GPU Manager driver is not supported, even within the same NVIDIA Virtual GPU Manager driver branch. vGPU migration is disabled for a VM for which any of the following NVIDIA CUDA Toolkit features is enabled:

  • Unified memory
  • Debuggers
  • Profilers

Supported Hypervisor Software Releases

Since Ubuntu 24.04

Supported Guest OS Releases

Windows and Linux.

Known Issues with vGPU Migration Support

Use Case Affected GPUs Issue
Migration of a guest vGPU VM All GPUs that support vGPU Migration 17.0, 17.1 Only: Desktop is corrupted with XID errors 13 and 31 after vGPU VM is migrated or suspended and resumed
Migration between hosts with different ECC memory configuration All GPUs that support vGPU Migration Migration of VMs configured with vGPU stops before the migration is complete

2.6. Multiple vGPU Support

To support applications and workloads that are compute or graphics intensive, multiple vGPUs can be added to a single VM. The assignment of more than one vGPU to a VM is supported only on a subset of vGPUs and hypervisor software releases.

2.6.1. vGPUs that Support Multiple vGPUs Assigned to a VM

The supported vGPUs depend on the architecture of the GPU on which the vGPUs reside:

  • For GPUs based on the NVIDIA Volta architecture and later GPU architectures, all Q-series vGPUs are supported.
  • For GPUs based on the NVIDIA Pascal™ architecture, only Q-series vGPUs that are allocated all of the physical GPU's frame buffer are supported.
  • For GPUs based on the NVIDIA NVIDIA Maxwell™ graphic architecture, only Q-series vGPUs that are allocated all of the physical GPU's frame buffer are supported.

You can assign multiple vGPUs with differing amounts of frame buffer to a single VM, provided the board type and the series of all the vGPUs is the same. For example, you can assign an A40-48Q vGPU and an A40-16Q vGPU to the same VM. However, you cannot assign an A30-8Q vGPU and an A16-8Q vGPU to the same VM.

Multiple vGPU Support on the NVIDIA Ada Lovelace Architecture

Board vGPU
NVIDIA L40S All Q-series vGPUs
NVIDIA L40 All Q-series vGPUs

NVIDIA L20

NVIDIA L20 liquid cooled

All Q-series vGPUs
NVIDIA L4 All Q-series vGPUs
NVIDIA L2 All Q-series vGPUs
NVIDIA RTX 6000 Ada All Q-series vGPUs
NVIDIA RTX 5880 Ada All Q-series vGPUs
NVIDIA RTX 5000 Ada All Q-series vGPUs

Multiple vGPU Support on the NVIDIA Ampere GPU Architecture

Board vGPU
NVIDIA A40 All Q-series vGPUs See Note (1).
NVIDIA A16 All Q-series vGPUs See Note (1).
NVIDIA A10 All Q-series vGPUs See Note (1).
NVIDIA A2 All Q-series vGPUs See Note (1).
NVIDIA RTX A6000 All Q-series vGPUs See Note (1).
NVIDIA RTX A5500 All Q-series vGPUs See Note (1).
NVIDIA RTX A5000 All Q-series vGPUs See Note (1).


Multiple vGPU Support on the NVIDIA Turing GPU Architecture

Board vGPU
Tesla T4

All Q-series vGPUs

Quadro RTX 6000

All Q-series vGPUs

Quadro RTX 6000 passive

All Q-series vGPUs

Quadro RTX 8000

All Q-series vGPUs

Quadro RTX 8000 passive

All Q-series vGPUs


Multiple vGPU Support on the NVIDIA Volta GPU Architecture

Board vGPU
Tesla V100 SXM2 32GB All Q-series vGPUs
Tesla V100 PCIe 32GB All Q-series vGPUs
Tesla V100S PCIe 32GB All Q-series vGPUs
Tesla V100 SXM2 All Q-series vGPUs
Tesla V100 PCIe All Q-series vGPUs
Tesla V100 FHHL All Q-series vGPUs


Multiple vGPU Support on the NVIDIA Maxwell GPU Architecture

Board vGPU
Tesla M10 M10-8Q


Note:
  1. This type of vGPU cannot be assigned with other types of vGPU to the same VM.

2.6.2. Maximum Number of vGPUs Supported per VM

NVIDIA vGPU software supports up to a maximum of 16 vGPUs per VM.

2.6.3. Hypervisor Releases that Support Multiple vGPUs Assigned to a VM

All hypervisor releases that support NVIDIA vGPU software are supported.

2.7. Peer-to-Peer CUDA Transfers over NVLink Support

Peer-to-peer CUDA transfers enable device memory between vGPUs on different GPUs that are assigned to the same VM to be accessed from within the CUDA kernels. NVLink is a high-bandwidth interconnect that enables fast communication between such vGPUs. Peer-to-Peer CUDA transfers over NVLink are supported only on a subset of vGPUs, Ubuntu releases, and guest OS releases.

2.7.1. vGPUs that Support Peer-to-Peer CUDA Transfers

Only Q-series and C-series time-sliced vGPUs that are allocated all of the physical GPU's frame buffer on physical GPUs that support NVLink are supported.

Peer-to-Peer CUDA Transfer Support on the NVIDIA Ampere GPU Architecture

Board vGPU
NVIDIA A40 A40-48Q
NVIDIA A10 A10-24Q
NVIDIA RTX A6000 A6000-48Q
NVIDIA RTX A5500 A5500-24Q
NVIDIA RTX A5000 A5000-24Q


Peer-to-Peer CUDA Transfer Support on the NVIDIA Turing GPU Architecture

Board vGPU
Quadro RTX 6000 RTX6000-24Q
Quadro RTX 6000 passive RTX6000P-24Q
Quadro RTX 8000 RTX8000-48Q
Quadro RTX 8000 passive RTX8000P-48Q


Peer-to-Peer CUDA Transfer Support on the NVIDIA Volta GPU Architecture

Board vGPU
Tesla V100 SXM2 32GB V100DX-32Q
Tesla V100 SXM2 V100X-16Q


Note:
  1. Supported only on the following hardware:
    • NVIDIA HGX™ A100 4-GPU baseboard with four fully connected GPUs

    Fully connected means that each GPU is connected to every other GPU on the baseboard.

2.7.2. Hypervisor Releases that Support Peer-to-Peer CUDA Transfers

Peer-to-Peer CUDA transfers over NVLink are supported on all hypervisor releases that support the assignment of more than one vGPU to a VM. For details, see Multiple vGPU Support.

2.7.3. Guest OS Releases that Support Peer-to-Peer CUDA Transfers

Linux only. Peer-to-Peer CUDA transfers over NVLink are not supported on Windows.

2.7.4. Limitations on Support for Peer-to-Peer CUDA Transfers

  • NVSwitch is not supported. Only direct connections are supported.
  • Only time-sliced vGPUs are supported. MIG-backed vGPUs are not supported.
  • PCIe is not supported.
  • SLI is not supported.

2.8. Unified Memory Support

Unified memory is a single memory address space that is accessible from any CPU or GPU in a system. It creates a pool of managed memory that is shared between the CPU and GPU to provide a simple way to allocate and access data that can be used by code running on any CPU or GPU in the system. Unified memory is supported only on a subset of vGPUs and guest OS releases.

Note:

Unified memory is disabled by default. If used, you must enable unified memory individually for each vGPU that requires it by setting a vGPU plugin parameter. NVIDIA CUDA Toolkit profilers are supported and can be enabled on a VM for which unified memory is enabled.


2.8.1. vGPUs that Support Unified Memory

Only Q-series vGPUs that are allocated all of the physical GPU's frame buffer on physical GPUs that support unified memory are supported.

Unified Memory Support on the NVIDIA Ada Lovelace GPU Architecture

Board vGPU
NVIDIA L40 L40-48Q
NVIDIA L40S L40S-48Q

NVIDIA L20

NVIDIA L20 liquid cooled

L20-48Q
NVIDIA L4 L4-24Q
NVIDIA L2 L2-24Q
NVIDIA RTX 6000 Ada RTX 6000 Ada-48Q
NVIDIA RTX 5880 Ada RTX 5880 Ada-48Q
NVIDIA RTX 5000 Ada RTX 5000 Ada-32Q

Unified Memory Support on the NVIDIA Ampere GPU Architecture

Board vGPU
NVIDIA A40 A40-48Q
NVIDIA A16 A16-16Q
NVIDIA A10 A10-24Q
NVIDIA A2 A2-16Q
NVIDIA RTX A6000 A6000-48Q
NVIDIA RTX A5500 A5500-24Q
NVIDIA RTX A5000 A5000-24Q

2.8.2. Guest OS Releases that Support Unified Memory

Linux only. Unified memory is not supported on Windows.

2.8.3. Limitations on Support for Unified Memory

  • Only time-sliced Q-series and C-series vGPUs that are allocated all of the physical GPU's frame buffer on physical GPUs that support unified memory are supported. Fractional time-sliced vGPUs are not supported.

2.9. NVIDIA Deep Learning Super Sampling (DLSS) Support

NVIDIA vGPU software supports NVIDIA DLSS on NVIDIA RTX Virtual Workstation.

Supported DLSS versions: 2.0. Version 1.0 is not supported. Supported GPUs:

  • NVIDIA L40
  • NVIDIA L40S
  • NVIDIA L20
  • NVIDIA L20 liquid cooled
  • NVIDIA L4
  • NVIDIA L2
  • NVIDIA RTX 6000 Ada
  • NVIDIA RTX 5880 Ada
  • NVIDIA RTX 5000 Ada
  • NVIDIA A40
  • NVIDIA A16
  • NVIDIA A2
  • NVIDIA A10
  • NVIDIA RTX A6000
  • NVIDIA RTX A5500
  • NVIDIA RTX A5000
  • Tesla T4
  • Quadro RTX 8000
  • Quadro RTX 8000 passive
  • Quadro RTX 6000
  • Quadro RTX 6000 passive
Note:

NVIDIA graphics driver components that DLSS requires are installed only if a supported GPU is detected during installation of the driver. Therefore, if the creation of VM templates includes driver installation, the template should be created from a VM that is configured with a supported GPU while the driver is being installed.


Supported applications: only applications that use nvngx_dlss.dll version 2.0.18 or newer

Known product limitations for this release of NVIDIA vGPU software are described in the following sections.

3.1. NVENC does not support resolutions greater than 4096×4096

Description

The NVIDIA hardware-based H.264 video encoder (NVENC) does not support resolutions greater than 4096×4096. This restriction applies to all NVIDIA GPU architectures and is imposed by the GPU encoder hardware itself, not by NVIDIA vGPU software. The maximum supported resolution for each encoding scheme is listed in the documentation for NVIDIA Video Codec SDK. This limitation affects any remoting tool where H.264 encoding is used with a resolution greater than 4096×4096. Most supported remoting tools fall back to software encoding in such scenarios.

Workaround

If your GPU is based on a GPU architecture later than the NVIDIA Maxwell® architecture, use H.265 encoding. H.265 is more efficient than H.264 encoding and has a maximum resolution of 8192×8192. On GPUs based on the NVIDIA Maxwell architecture, H.265 has the same maximum resolution as H.264, namely 4096×4096.

Note:

Resolutions greater than 4096×4096 are supported only by the H.265 decoder that 64-bit client applications use. The H.265 decoder that 32-bit applications use supports a maximum resolution of 4096×4096.

3.2. vCS is not supported on Ubuntu

NVIDIA Virtual Compute Server (vCS) is not supported on Ubuntu. C-series vGPU types are not available.

3.3. Nested Virtualization Is Not Supported by NVIDIA vGPU

NVIDIA vGPU deployments do not support nested virtualization, that is, running a hypervisor in a guest VM. For example, enabling the Hyper-V role in a guest VM running the Windows Server OS is not supported because it entails enabling nested virtualization. Similarly, enabling Windows Hypervisor Platform is not supported because it requires the Hyper-V role to be enabled.

3.4. Issues occur when the channels allocated to a vGPU are exhausted

Description

Issues occur when the channels allocated to a vGPU are exhausted and the guest VM to which the vGPU is assigned fails to allocate a channel to the vGPU. A physical GPU has a fixed number of channels and the number of channels allocated to each vGPU is inversely proportional to the maximum number of vGPUs allowed on the physical GPU.

When the channels allocated to a vGPU are exhausted and the guest VM fails to allocate a channel, the following errors are reported on the hypervisor host or in an NVIDIA bug report:

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Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): Guest attempted to allocate channel above its max channel limit 0xfb Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): VGPU message 6 failed, result code: 0x1a Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): 0xc1d004a1, 0xff0e0000, 0xff0400fb, 0xc36f, Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): 0x1, 0xff1fe314, 0xff1fe038, 0x100b6f000, 0x1000, Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): 0x80000000, 0xff0e0200, 0x0, 0x0, (Not logged), Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): 0x1, 0x0 Jun 26 08:01:25 srvxen06f vgpu-3[14276]: error: vmiop_log: (0x0): , 0x0


Workaround

Use a vGPU type with more frame buffer, thereby reducing the maximum number of vGPUs allowed on the physical GPU. As a result, the number of channels allocated to each vGPU is increased.

3.5. Virtual GPU hot plugging is not supported

NVIDIA vGPU software does not support the addition of virtual function I/O (VFIO) mediated device (mdev) devices after the VM has been started by QEMU. All mdev devices must be added before the VM is started.

3.6. Total frame buffer for vGPUs is less than the total frame buffer on the physical GPU

Some of the physical GPU's frame buffer is used by the hypervisor on behalf of the VM for allocations that the guest OS would otherwise have made in its own frame buffer. The frame buffer used by the hypervisor is not available for vGPUs on the physical GPU. In NVIDIA vGPU deployments, frame buffer for the guest OS is reserved in advance, whereas in bare-metal deployments, frame buffer for the guest OS is reserved on the basis of the runtime needs of applications.

If error-correcting code (ECC) memory is enabled on a physical GPU that does not have HBM2 memory, the amount of frame buffer that is usable by vGPUs is further reduced. All types of vGPU are affected, not just vGPUs that support ECC memory.

On all GPUs that support ECC memory and, therefore, dynamic page retirement, additional frame buffer is allocated for dynamic page retirement. The amount that is allocated is inversely proportional to the maximum number of vGPUs per physical GPU. All GPUs that support ECC memory are affected, even GPUs that have HBM2 memory or for which ECC memory is disabled.

The approximate amount of frame buffer that NVIDIA vGPU software reserves can be calculated from the following formula:

max-reserved-fb = vgpu-profile-size-in-mb÷16 + 16 + ecc-adjustments + page-retirement-allocation + compression-adjustment

max-reserved-fb
The maximum total amount of reserved frame buffer in Mbytes that is not available for vGPUs.
vgpu-profile-size-in-mb
The amount of frame buffer in Mbytes allocated to a single vGPU. This amount depends on the vGPU type. For example, for the T4-16Q vGPU type, vgpu-profile-size-in-mb is 16384.
ecc-adjustments
The amount of frame buffer in Mbytes that is not usable by vGPUs when ECC is enabled on a physical GPU that does not have HBM2 memory.
  • If ECC is enabled on a physical GPU that does not have HBM2 memory ecc-adjustments is fb-without-ecc/16, which is equivalent to 64 Mbytes for every Gbyte of frame buffer assigned to the vGPU. fb-without-ecc is total amount of frame buffer with ECC disabled.
  • If ECC is disabled or the GPU has HBM2 memory, ecc-adjustments is 0.
page-retirement-allocation
The amount of frame buffer in Mbytes that is reserved for dynamic page retirement.
  • On GPUs based on the NVIDIA Maxwell GPU architecture, page-retirement-allocation = 4÷max-vgpus-per-gpu.
  • On GPUs based on NVIDIA GPU architectures after the Maxwell architecture, page-retirement-allocation = 128÷max-vgpus-per-gpu
max-vgpus-per-gpu
The maximum number of vGPUs that can be created simultaneously on a physical GPU. This number varies according to the vGPU type. For example, for the T4-16Q vGPU type, max-vgpus-per-gpu is 1.
compression-adjustment

The amount of frame buffer in Mbytes that is reserved for the higher compression overhead in vGPU types with 12 Gbytes or more of frame buffer on GPUs based on the Turing architecture.

compression-adjustment depends on the vGPU type as shown in the following table.

vGPU Type Compression Adjustment (MB)

T4-16Q

T4-16C

T4-16A

28

RTX6000-12Q

RTX6000-12C

RTX6000-12A

32

RTX6000-24Q

RTX6000-24C

RTX6000-24A

104

RTX6000P-12Q

RTX6000P-12C

RTX6000P-12A

32

RTX6000P-24Q

RTX6000P-24C

RTX6000P-24A

104

RTX8000-12Q

RTX8000-12C

RTX8000-12A

32

RTX8000-16Q

RTX8000-16C

RTX8000-16A

64

RTX8000-24Q

RTX8000-24C

RTX8000-24A

96

RTX8000-48Q

RTX8000-48C

RTX8000-48A

238

RTX8000P-12Q

RTX8000P-12C

RTX8000P-12A

32

RTX8000P-16Q

RTX8000P-16C

RTX8000P-16A

64

RTX8000P-24Q

RTX8000P-24C

RTX8000P-24A

96

RTX8000P-48Q

RTX8000P-48C

RTX8000P-48A

238

For all other vGPU types, compression-adjustment is 0.

Note:

In VMs running Windows Server 2012 R2, which supports Windows Display Driver Model (WDDM) 1.x, an additional 48 Mbytes of frame buffer are reserved and not available for vGPUs.

3.7. Issues may occur with graphics-intensive OpenCL applications on vGPU types with limited frame buffer

Description

Issues may occur when graphics-intensive OpenCL applications are used with vGPU types that have limited frame buffer. These issues occur when the applications demand more frame buffer than is allocated to the vGPU.

For example, these issues may occur with the Adobe Photoshop and LuxMark OpenCL Benchmark applications:

  • When the image resolution and size are changed in Adobe Photoshop, a program error may occur or Photoshop may display a message about a problem with the graphics hardware and a suggestion to disable OpenCL.
  • When the LuxMark OpenCL Benchmark application is run, XID error 31 may occur.

Workaround

For graphics-intensive OpenCL applications, use a vGPU type with more frame buffer.

Description

In pass through mode, all GPUs connected to each other through NVLink must be assigned to the same VM. If a subset of GPUs connected to each other through NVLink is passed through to a VM, unrecoverable error XID 74 occurs when the VM is booted. This error corrupts the NVLink state on the physical GPUs and, as a result, the NVLink bridge between the GPUs is unusable.

Workaround

Restore the NVLink state on the physical GPUs by resetting the GPUs or rebooting the hypervisor host.

3.9. NVENC requires at least 1 Gbyte of frame buffer

Description

Using the frame buffer for the NVIDIA hardware-based H.264/HEVC video encoder (NVENC) may cause memory exhaustion with vGPU profiles that have 512 Mbytes or less of frame buffer. To reduce the possibility of memory exhaustion, NVENC is disabled on profiles that have 512 Mbytes or less of frame buffer. Application GPU acceleration remains fully supported and available for all profiles, including profiles with 512 MBytes or less of frame buffer. NVENC support from both Citrix and VMware is a recent feature and, if you are using an older version, you should experience no change in functionality.

The following vGPU profiles have 512 Mbytes or less of frame buffer:

  • Tesla M10-0B
  • Tesla M10-0Q

Workaround

If you require NVENC to be enabled, use a profile that has at least 1 Gbyte of frame buffer.

3.10. VM running an incompatible NVIDIA vGPU guest driver fails to initialize vGPU when booted

Description

A VM running a version of the NVIDIA guest VM driver that is incompatible with the current release of Virtual GPU Manager will fail to initialize vGPU when booted on a Ubuntu platform running that release of Virtual GPU Manager.

A guest VM driver is incompatible with the current release of Virtual GPU Manager in either of the following situations:

  • The guest driver is from a release in a branch two or more major releases before the current release, for example release 9.4.

    In this situation, the Ubuntu VM’s /var/log/messages log file reports the following error:

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    vmiop_log: (0x0): Incompatible Guest/Host drivers: Guest VGX version is older than the minimum version supported by the Host. Disabling vGPU.

  • The guest driver is from a later release than the Virtual GPU Manager.

    In this situation, the Ubuntu VM’s /var/log/messages log file reports the following error:

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    vmiop_log: (0x0): Incompatible Guest/Host drivers: Guest VGX version is newer than the maximum version supported by the Host. Disabling vGPU.

In either situation, the VM boots in standard VGA mode with reduced resolution and color depth. The NVIDIA virtual GPU is present in Windows Device Manager but displays a warning sign, and the following device status:

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Windows has stopped this device because it has reported problems. (Code 43)


Resolution

Install a release of the NVIDIA guest VM driver that is compatible with current release of Virtual GPU Manager.

3.11. Single vGPU benchmark scores are lower than pass-through GPU

Description

A single vGPU configured on a physical GPU produces lower benchmark scores than the physical GPU run in pass-through mode.

Aside from performance differences that may be attributed to a vGPU’s smaller frame buffer size, vGPU incorporates a performance balancing feature known as Frame Rate Limiter (FRL). On vGPUs that use the best-effort scheduler, FRL is enabled. On vGPUs that use the fixed share or equal share scheduler, FRL is disabled.

FRL is used to ensure balanced performance across multiple vGPUs that are resident on the same physical GPU. The FRL setting is designed to give good interactive remote graphics experience but may reduce scores in benchmarks that depend on measuring frame rendering rates, as compared to the same benchmarks running on a pass-through GPU.

Resolution

FRL is controlled by an internal vGPU setting. On vGPUs that use the best-effort scheduler, NVIDIA does not validate vGPU with FRL disabled, but for validation of benchmark performance, FRL can be temporarily disabled by setting frame_rate_limiter=0 in the vGPU configuration file.

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# echo "frame_rate_limiter=0" > /sys/bus/mdev/devices/vgpu-id/nvidia/vgpu_params

For example:

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# echo "frame_rate_limiter=0" > /sys/bus/mdev/devices/aa618089-8b16-4d01-a136-25a0f3c73123/nvidia/vgpu_params

The setting takes effect the next time any VM using the given vGPU type is started.

With this setting in place, the VM’s vGPU will run without any frame rate limit.

The FRL can be reverted back to its default setting as follows:

  1. Clear all parameter settings in the vGPU configuration file.

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    # echo " " > /sys/bus/mdev/devices/vgpu-id/nvidia/vgpu_params

    Note:

    You cannot clear specific parameter settings. If your vGPU configuration file contains other parameter settings that you want to keep, you must reinstate them in the next step.

  2. Set frame_rate_limiter=1 in the vGPU configuration file.

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    # echo "frame_rate_limiter=1" > /sys/bus/mdev/devices/vgpu-id/nvidia/vgpu_params

    If you need to reinstate other parameter settings, include them in the command to set frame_rate_limiter=1. For example:

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    # echo "frame_rate_limiter=1 disable_vnc=1" > /sys/bus/mdev/devices/aa618089-8b16-4d01-a136-25a0f3c73123/nvidia/vgpu_params

3.12. nvidia-smi fails to operate when all GPUs are assigned to GPU pass-through mode

Description

If all GPUs in the platform are assigned to VMs in pass-through mode, nvidia-smi will return an error:

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[root@vgx-test ~]# nvidia-smi Failed to initialize NVML: Unknown Error

This is because GPUs operating in pass-through mode are not visible to nvidia-smi and the NVIDIA kernel driver operating in the Ubuntuhost.

To confirm that all GPUs are operating in pass-through mode, confirm that the vfio-pci kernel driver is handling each device.

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# lspci -s 05:00.0 -k 05:00.0 VGA compatible controller: NVIDIA Corporation GM204GL [Tesla M60] (rev a1) Subsystem: NVIDIA Corporation Device 113a Kernel driver in use: vfio-pci


Resolution

N/A

Only resolved issues that have been previously noted as known issues or had a noticeable user impact are listed. The summary and description for each resolved issue indicate the effect of the issue on NVIDIA vGPU software before the issue was resolved.

4.1. Issues Resolved in Release 17.3

No resolved issues are reported in this release for Ubuntu.

4.2. Issues Resolved in Release 17.2

Bug ID Summary and Description
4558671

17.0, 17.1 Only: Disabling or disconnecting a display can cause a TDR on a Windows vGPU VM

Disabling or disconnecting a display can cause a Timeout Detection and Recovery (TDR) error on a Windows VM that is configured with NVIDIA vGPU. The TDR error might cause a VM crash or intermittent black screens with remoting solutions such as VMware Horizon. When this error occurs, TDR error, XID error 44, and XID error 109 messages are written to the log file on the hypervisor host.

3964376

17.0, 17.1 Only: Desktop is corrupted with XID errors 13 and 31 after vGPU VM is migrated or suspended and resumed

When a vGPU VM is migrated or suspended and resumed, the remote desktop session window is corrupted. XID error 13, XID error 31, or both errors might also occur.

4600308

17.0, 17.1 Only: XID error 120 causes multiple issues with NVIDIA vGPU on GPUs with a GSP

XID error 120 causes multiple issues with VMs configured with NVIDIA vGPU on a physical GPU that includes a GPU System Processor (GSP), such as GPUs based on the NVIDIA Ada Lovelace GPU architecture. Examples of these issues include:

  • VMs hang or crash.
  • VMs fail to power on after hanging or a crashing.
  • The hypervisor host crashes.
4644559

17.0, 17.1 Only: XID error 119 causes the hypervisor host to hang or crash when multiple vGPU VMs are shut down

When multiple VMs configured with NVIDIA vGPU are shut down simultaneously, XID error 119 causes the hypervisor host to hang or crash. This issue affects VMs configured with NVIDIA vGPU on a physical GPU that includes a GPU System Processor (GSP), such as GPUs based on the NVIDIA Ada Lovelace GPU architecture.

4.3. Issues Resolved in Release 17.1

No resolved issues are reported in this release for Ubuntu.

4.4. Issues Resolved in Release 17.0

Bug ID Summary and Description
3973158

Pixelation occurs on a Windows VM configured with a Tesla T4 vGPU

Users might experience poor graphics quality on a Windows VM that is configured with a vGPU on a Tesla T4 GPU. This issue can cause random pixelation on the entire screen, or only on some patches of the screen. No errors are reported or written to the log files when this issue occurs.

5.1. 17.0, 17.1 Only: Disabling or disconnecting a display can cause a TDR on a Windows vGPU VM

Description

Disabling or disconnecting a display can cause a Timeout Detection and Recovery (TDR) error on a Windows VM that is configured with NVIDIA vGPU. The TDR error might cause a VM crash or intermittent black screens with remoting solutions such as VMware Horizon. When this error occurs, TDR error, XID error 44, and XID error 109 messages are written to the log file on the hypervisor host.

Status

Resolved in NVIDIA vGPU software 17.2 After upgrading to a release in which this issue is resolved, you must set a registry key value in the guest VM for the vGPU to avoid this issue.

  1. Obtain the driver key of the vGPU.
    1. In Device Manager, expand Display Device, context-click the vGPU and from the menu that pops up, choose Properties.
    2. In the Properties window that opens, click the Details tab and in the Property drop-down list, select Driver key.
  2. Open the Registry Editor and navigate to the Windows registry key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\driver-key.
    driver-key
    The driver key for the vGPU that you got in the previous step, for example, {4d36e968-e325-11ce-bfc1-08002be10318}\0001.
  3. Add the R550_4558671 = 1 DWord (REG_DWORD) registry value.
  4. Restart the guest VM to reload the graphics driver.

Ref. #

4558671

5.2. 17.0, 17.1 Only: XID error 120 causes multiple issues with NVIDIA vGPU on GPUs with a GSP

Description

XID error 120 causes multiple issues with VMs configured with NVIDIA vGPU on a physical GPU that includes a GPU System Processor (GSP), such as GPUs based on the NVIDIA Ada Lovelace GPU architecture. Examples of these issues include:

  • VMs hang or crash.
  • VMs fail to power on after hanging or a crashing.
  • The hypervisor host crashes.

Status

Resolved in NVIDIA vGPU software 17.2

Ref. #

4600308

5.3. 17.0, 17.1 Only: XID error 119 causes the hypervisor host to hang or crash when multiple vGPU VMs are shut down

Description

When multiple VMs configured with NVIDIA vGPU are shut down simultaneously, XID error 119 causes the hypervisor host to hang or crash. This issue affects VMs configured with NVIDIA vGPU on a physical GPU that includes a GPU System Processor (GSP), such as GPUs based on the NVIDIA Ada Lovelace GPU architecture.

Status

Resolved in NVIDIA vGPU software 17.2

Ref. #

4644559

5.4. 17.0, 17.1 Only: Desktop is corrupted with XID errors 13 and 31 after vGPU VM is migrated or suspended and resumed

Description

When a vGPU VM is migrated or suspended and resumed, the remote desktop session window is corrupted. XID error 13, XID error 31, or both errors might also occur. When this issue occurs, error messages similar to the following examples are written to the log file on the hypervisor host:

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Apr 8 11:27:28 smc220-0008 kernel: NVRM: Xid (PCI:0000:4b:00): 31, pid=6327, name=nvidia-vgpu-mgr, Ch 00000701 ... Apr 8 11:27:29 smc220-0008 nvidia-vgpu-mgr[6327]: error: vmiop_log: (0x0): XID 31 detected on physical_chid:0x701, guest_chid:0x1 Apr 8 11:27:29 smc220-0008 nvidia-vgpu-mgr[6327]: error: vmiop_log: (0x0): MMU Exception data for XID 31: addrLo 0x0, addHi 0x0, faultType 0 engineId 1

Status

Resolved in NVIDIA vGPU software 17.2

Ref. #

3964376

5.5. NVIDIA Control Panel is not available in multiuser environments

Description

After the NVIDIA vGPU software graphics driver for Windows is installed, the NVIDIA Control Panel app might be missing from the system. This issue typically occurs in the following situations:

  • Multiple users connect to virtual machines by using remote desktop applications such as Microsoft RDP, VMware Horizon, and Citrix Virtual Apps and Desktops.
  • VM instances are created by using Citrix Machine Creation Services (MCS) or VMware Instant Clone technology.
  • Roaming user desktop profiles are deployed.

This issue occurs because the NVIDIA Control Panel app is now distributed through the Microsoft Store. The NVIDIA Control Panel app might fail to be installed when the NVIDIA vGPU software graphics driver for Windows is installed if the Microsoft Store app is disabled, the system is not connected to the Internet, or installation of apps from the Microsoft Store is blocked by your system settings. To determine whether the NVIDIA Control Panel app is installed on your system, use the Windows Settings app or the Get-AppxPackage Windows PowerShell command.

  • To use the Windows Settings app:

    1. From the Windows Start menu, choose Settings > Apps > Apps & feautures.
    2. In the Apps & features window, type nvidia control panel in the search box and confirm that the NVIDIA Control Panel app is found.
  • To use the Get-AppxPackageWindows PowerShell command:

    1. Run Windows PowerShell as Administrator.
    2. Determine whether the NVIDIA Control Panel app is installed for the current user.
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      PS C:\> Get-AppxPackage -Name NVIDIACorp.NVIDIAControlPanel

    3. Determine whether the NVIDIA Control Panel app is installed for all users.
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      PS C:\> Get-AppxPackage -AllUsers -Name NVIDIACorp.NVIDIAControlPanel

      This example shows that the NVIDIA Control Panel app is installed for the users Administrator, pliny, and trajan.
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      PS C:\> Get-AppxPackage -AllUsers -Name NVIDIACorp.NVIDIAControlPanel Name : NVIDIACorp.NVIDIAControlPanel Publisher : CN=D6816951-877F-493B-B4EE-41AB9419C326 Architecture : X64 ResourceId : Version : 8.1.964.0 PackageFullName : NVIDIACorp.NVIDIAControlPanel_8.1.964.0_x64__56jybvy8sckqj InstallLocation : C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.964.0_x64__56jybvy8sckqj IsFramework : False PackageFamilyName : NVIDIACorp.NVIDIAControlPanel_56jybvy8sckqj PublisherId : 56jybvy8sckqj PackageUserInformation : {S-1-12-1-530092550-1307989247-1105462437-500 [Administrator]: Installed, S-1-12-1-530092550-1307989247-1105462437-1002 [pliny]: Installed, S-1-12-1-530092550-1307989247-1105462437-1003 [trajan]: Installed} IsResourcePackage : False IsBundle : False IsDevelopmentMode : False NonRemovable : False IsPartiallyStaged : False SignatureKind : Store Status : Ok

Preventing this Issue

If your system does not allow the installation apps from the Microsoft Store, download and run the standalone NVIDIA Control Panel installer that is available from NVIDIA Licensing Portal. For instructions, refer to Virtual GPU Software User Guide. If your system can allow the installation apps from the Microsoft Store, ensure that:

  • The Microsoft Store app is enabled.
  • Installation of Microsoft Store apps is not blocked by your system settings.
  • No local or group policies are set to block Microsoft Store apps.

Workaround

If the NVIDIA Control Panel app is missing, install it separately from the graphics driver by downloading and running the standalone NVIDIA Control Panel installer that is available from NVIDIA Licensing Portal. For instructions, refer to Virtual GPU Software User Guide.

If the issue persists, contact NVIDIA Enterprise Support for further assistance.

Status

Open

Ref. #

3999308

5.6. NVIDIA Control Panel crashes if a user session is disconnected and reconnected

Description

On all supported Windows Server guest OS releases, NVIDIA Control Panel crashes if a user session is disconnected and then reconnected while NVIDIA Control Panel is open.

Version

This issue affects all supported Windows Server guest OS releases.

Status

Open

Ref. #

4086605

5.7. VM assigned multiple fractional vGPUs from the same GPU hangs

Description

A VM that has been assigned multiple fractional vGPUs from the same physical GPU hangs or becomes inaccessible during installation of the NVIDIA vGPU software graphics driver in the VM. This issue affects only GPUs based on the NVIDIA Turing and NVIDIA Volta GPU architectures. This issue does not occur if the VM has been assigned multiple fractional vGPUs from different physical GPUs.

Version

This issue affects only GPUs based on the NVIDIA Turing and NVIDIA Volta GPU architectures.

Status

Open

Ref. #

4020171

5.8. CUDA profilers cannot gather hardware metrics on NVIDIA vGPU

Description

NVIDIA CUDA Toolkit profilers cannot gather hardware metrics on NVIDIA vGPU. This issue affects only traces that gather hardware metrics. Other traces are not affected by this issue and work normally.

Version

This issue affects NVIDIA vGPU software releases starting with 15.2.

Status

Open

Ref. #

4041169

5.9. NVIDIA vGPU software graphics driver for Windows sends a remote call to ngx.download.nvidia.com

Description

After the NVIDIA vGPU software graphics for windows has been installed in the guest VM, the driver sends a remote call to ngx.download.nvidia.com to download and install additional components. Such a remote call might be a security issue.

Workaround

Before running the NVIDIA vGPU software graphics driver installer, disable the remote call to ngx.download.nvidia.com by setting the following Windows registry key:

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[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\NGXCore] "EnableOTA"=dword:00000000

Note:

If this Windows registry key is set to 1 or deleted, the remote call to ngx.download.nvidia.com is enabled again.


Status

Open

Ref. #

4031840

5.10. On NVIDIA H100, creation of multiple compute instances after deletion of existing compute instances fails

Description

After compute instances are created and deleted on an NVIDIA H100 GPU, creation of multiple instances in a single nvidia-smi command fails. For example, the command nvidia-smi mig -cci 0,1,2 fails with the following error message:

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Unable to create a compute instance on GPU 0 GPU instance ID 0 using profile 0: Invalid Argument Failed to create compute instances: Invalid Argument

Workaround

Create each compute instance in a separate nvidia-smi command, for example:

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$ nvidia-smi mig -cci 0 $ nvidia-smi mig -cci 1 $ nvidia-smi mig cci 2


Status

Open

Ref. #

3829786

5.11. NLS client fails to acquire a license with the error The allowed time to process response has expired

Description

A licensed client of NVIDIA License System (NLS) fails to acquire a license with the error The allowed time to process response has expired. This error can affect clients of a Cloud License Service (CLS) instance or a Delegated License Service (DLS) instance.

This error occurs when the time difference between the system clocks on the client and the server that hosts the CLS or DLS instance is greater than 10 minutes. A common cause of this error is the failure of either the client or the server to adjust its system clock when daylight savings time begins or ends. The failure to acquire a license is expected to prevent clock windback from causing licensing errors.

Workaround

Ensure that system clock time of the client and any server that hosts a DLS instance match the current time in the time zone where they are located. To prevent this error from occurring when daylight savings time begins or ends, enable the option to automatically adjust the system clock for daylight savings time:

  • Windows: Set the Adjust for daylight saving time automatically option.
  • Linux: Use the hwclock command.

Status

Not a bug

Ref. #

3859889

5.12. NVIDIA vGPU software graphics driver fails to load on KVM-based hypervsiors

Description

The NVIDIA vGPU software graphics driver fails to load on hypervsiors based on Linux with KVM. This issue affects UEFI VMs configured with a vGPU or pass-through GPU that requires a large BAR address space. This issue does not affect VMs that are booted in legacy BIOS mode. The issue occurs because BAR resources are not mapped into the VM.

On a Windows VM, error code 12 is reported in Device Manager for the vGPU or pass-through GPU.

Workaround

  1. In virsh, open for editing the XML document of the VM to which the vGPU or GPU is assigned.
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    # virsh edit vm-name

    vm-name
    The name of the VM to which the vGPU or GPU is assigned.
  2. Declare the custom libvirt XML namespace that supports command-line pass through of QEMU arguments.

    Declare this namesapce by modifying the start tag of the top-level domain element in the first line of the XML document.

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    <domain type='kvm' xmlns:qemu='http://libvirt.org/schemas/domain/qemu/1.0'>

  3. At the end of the XML document, between the </devices> end tag and the </domain> end tag, add the highlighted qemu elements.

    These elements pass the QEMU arguments for mapping the required BAR resources into the VM, setting the MMIO aperture size to 262144. If necessary, replace the value of 262144 with the MMIO aperture size that your VM requires.

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    </devices> <qemu:commandline> <qemu:arg value='-fw_cfg'/> <qemu:arg value='opt/ovmf/X-PciMmio64Mb,string=262144'/> </qemu:commandline> </domain>

  4. Start the VM to which the vGPU or GPU is assigned.
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    # virsh start vm-name

    vm-name
    The name of the VM to which the vGPU or GPU is assigned.

Status

Not an NVIDIA bug

Ref. #

200719557

5.13. With multiple active sessions, NVIDIA Control Panel incorrectly shows that the system is unlicensed

Description

In an environment with multiple active desktop sessions, the Manage License page of NVIDIA Control Panel shows that a licensed system is unlicensed. However, the nvidia-smi command and the management interface of the NVIDIA vGPU software license server correctly show that the system is licensed. When an active session is disconnected and reconnected, the NVIDIA Display Container service crashes.

The Manage License page incorrectly shows that the system is unlicensed because of stale data in NVIDIA Control Panel in an environment with multiple sessions. The data is stale because NVIDIA Control Panel fails to get and update the settings for remote sessions when multiple sessions or no sessions are active in the VM. The NVIDIA Display Container service crashes when a session is reconnected because the session is not active at the moment of reconnection.

Status

Open

Ref. #

3761243

5.14. VP9 and AV1 decoding with web browsers are not supported on Microsoft Windows Server 2019

Description

VP9 and AV1 decoding with web browsers are not supported on Microsoft Windows Server 2019 and later supported releases. This issue occurs because starting with Windows Server 2019, the required codecs are not included with the OS and are not available through the Microsoft Store app. As a result, hardware decoding is not available for viewing YouTube videos or using collaboration tools such as Google Meet in a web browser.

Version

This issue affects Microsoft Windows Server releases starting with Windows Server 2019.

Status

Not an NVIDIA bug

Ref. #

200756564

5.15. nvidia-smi ignores the second NVIDIA vGPU device added to a Microsoft Windows Server 2016 VM

Description

After a second NVIDIA vGPU device is added to a Microsoft Windows Server 2016 VM, the device does not appear in the output from the nvidia-smi command. This issue occurs only if the VM is already running NVIDIA vGPU software for the existing NVIDIA vGPU device when the second device is added to the VM. The nvidia-smi command cannot retrieve the guest driver version, license status, and accounting mode of the second NVIDIA vGPU device.

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nvidia-smi vgpu --query GPU 00000000:37:00.0 Active vGPUs : 1 vGPU ID : 3251695793 VM ID : 3575923 VM Name : SVR-Reg-W(P)-KuIn vGPU Name : GRID V100D-32Q vGPU Type : 185 vGPU UUID : 29097249-2359-11b2-8a5b-8e896866496b Guest Driver Version : 551.78 License Status : Licensed Accounting Mode : Disabled ... GPU 00000000:86:00.0 Active vGPUs : 1 vGPU ID : 3251695797 VM ID : 3575923 VM Name : SVR-Reg-W(P)-KuIn vGPU Name : GRID V100D-32Q vGPU Type : 185 vGPU UUID : 2926dd83-2359-11b2-8b13-5f22f0f74801 Guest Driver Version : Not Available License Status : N/A Accounting Mode : N/A

Version

This issue affects only VMs that are running Microsoft Windows Server 2016 as a guest OS.

Workaround

To avoid this issue, configure the guest VM with both NVIDIA vGPU devices before installing the NVIDIA vGPU software graphics driver.

If you encounter this issue after the VM is configured, use one of the following workarounds:

  • Reinstall the NVIDIA vGPU software graphics driver.
  • Forcibly uninstall the Microsoft Basic Display Adapter and reboot the VM.
  • Upgrade the guest OS on the VM to Microsoft Windows Server 2019.

Status

Not an NVIDIA bug

Ref. #

3562801

5.16. After an upgrade of the Linux graphics driver from a Debian package, the driver is not loaded into the VM

Description

After the NVIDIA vGPU software graphics driver for Linux is upgraded from a Debian package, the driver is not loaded into the VM.

Workaround

Use one of the following workarounds to load the driver into the VM:

  • Reboot the VM.

Status

Not a bug

Ref. #

200748806

5.17. The reported NVENC frame rate is double the actual frame rate

Description

The frame rate in frames per second (FPS) for the NVIDIA hardware-based H.264/HEVC video encoder (NVENC) reported by the nvidia-smi encodersessions command and NVWMI is double the actual frame rate. Only the reported frame rate is incorrect. The actual encoding of frames is not affected.

This issue affects only Windows VMs that are configured with NVIDIA vGPU.

Status

Open

Ref. #

2997564

5.18. NVENC does not work with Teradici Cloud Access Software on Windows

Description

The NVIDIA hardware-based H.264/HEVC video encoder (NVENC) does not work with Teradici Cloud Access Software on Windows. This issue affects NVIDIA vGPU and GPU pass through deployments.

This issue occurs because the check that Teradici Cloud Access Software performs on the DLL signer name is case sensitive and NVIDIA recently changed the case of the company name in the signature certificate.

Status

Not an NVIDIA bug

This issue is resolved in the latest 21.07 and 21.03 Teradici Cloud Access Software releases.

Ref. #

200749065

5.19. A licensed client might fail to acquire a license if a proxy is set

Description

If a proxy is set with a system environment variable such as HTTP_PROXY or HTTPS_PROXY, a licensed client might fail to acquire a license.

Workaround

Perform this workaround on each affected licensed client.

  1. Add the address of the NVIDIA vGPU software license server to the system environment variable NO_PROXY.

    The address must be specified exactly as it is specified in the client's license server settings either as a fully-qualified domain name or an IP address. If the NO_PROXY environment variable contains multiple entries, separate the entries with a comma (,).

    If high availability is configured for the license server, add the addresses of the primary license server and the secondary license server to the system environment variable NO_PROXY.

  2. Restart the NVIDIA driver service that runs the core NVIDIA vGPU software logic.

    • On Windows, restart the NVIDIA Display Container service.
    • On Linux, restart the nvidia-gridd service.

Status

Closed

Ref. #

200704733

5.20. Session connection fails with four 4K displays and NVENC enabled on a 2Q, 3Q, or 4Q vGPU

Description

Desktop session connections fail for a 2Q, 3Q, or 4Q vGPU that is configured with four 4K displays and for which the NVIDIA hardware-based H.264/HEVC video encoder (NVENC) is enabled. This issue affects only Teradici Cloud Access Software sessions on Linux guest VMs.

This issue is accompanied by the following error message:

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This Desktop has no resources available or it has timed out

This issue is caused by insufficient frame buffer.

Workaround

Ensure that sufficient frame buffer is available for all the virtual displays that are connected to a vGPU by changing the configuration in one of the following ways:

  • Reducing the number of virtual displays. The number of 4K displays supported with NVENC enabled depends on the vGPU.
    vGPU 4K Displays Supported with NVENC Enabled
    2Q 1
    3Q 2
    4Q 3
  • Disabling NVENC. The number of 4K displays supported with NVENC disabled depends on the vGPU.
    vGPU 4K Displays Supported with NVENC Disabled
    2Q 2
    3Q 2
    4Q 4
  • Using a vGPU type with more frame buffer. Four 4K displays with NVENC enabled on any Q-series vGPU with at least 6144 MB of frame buffer are supported.

Status

Not an NVIDIA bug

Ref. #

200701959

5.21. NVIDIA A100 HGX 80GB vGPU names shown as Graphics Device by nvidia-smi

Description

The names of vGPUs that reside on the NVIDIA A100 80GB GPU are incorrectly shown as Graphics Device by the nvidia-smi command. The correct names indicate the vGPU type, for example, A100DX-40C.

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$ nvidia-smi Mon Jan 25 02:52:57 2021 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 460.32.04 Driver Version: 460.32.04 CUDA Version: 11.2 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 Graphics Device On | 00000000:07:00.0 Off | 0 | | N/A N/A P0 N/A / N/A | 6053MiB / 81915MiB | 0% Default | | | | Disabled | +-------------------------------+----------------------+----------------------+ | 1 Graphics Device On | 00000000:08:00.0 Off | 0 | | N/A N/A P0 N/A / N/A | 6053MiB / 81915MiB | 0% Default | | | | Disabled | +-------------------------------+----------------------+----------------------+ +-----------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=============================================================================| | No running processes found | +-----------------------------------------------------------------------------+


Status

Open

Ref. #

200691204

5.22. Idle Teradici Cloud Access Software session disconnects from Linux VM

Description

After a Teradici Cloud Access Software session has been idle for a short period of time, the session disconnects from the VM. When this issue occurs, the error messages NVOS status 0x19 and vGPU Message 21 failed are written to the log files on the hypervisor host. This issue affects only Linux guest VMs.

Status

Open

Ref. #

200689126

5.23. GPU Operator doesn't support vGPU on GPUs based on architectures before NVIDIA Turing

Description

NVIDIA GPU Operator doesn't support vGPU deployments on GPUs based on architectures before the NVIDIA Turing™ architecture. This issue is caused by the omission of version information for the vGPU manager from the configuration information that GPU Operator requires. Without this information, GPU Operator does not deploy the NVIDIA driver container because the container cannot determine if the driver is compatible with the vGPU manager.

Status

Open

Ref. #

3227576

5.24. Idle NVIDIA A100, NVIDIA A40, and NVIDIA A10 GPUs show 100% GPU utilization

Description

The nvidia-smi command shows 100% GPU utilization for NVIDIA A100, NVIDIA A40, and NVIDIA A10 GPUs even if no vGPUs have been configured or no VMs are running. A GPU is affected by this issue only if the sriov-manage script has not been run to enable the virtual function for the GPU in the sysfs file system.

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[root@host ~]# nvidia-smi Fri Jul 12 11:45:28 2024 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 550.90.05 Driver Version: 550.90.05 CUDA Version: 12.4 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 A100-PCIE-40GB On | 00000000:5E:00.0 Off | 0 | | N/A 50C P0 97W / 250W | 0MiB / 40537MiB | 100% Default | | | | Disabled | +-------------------------------+----------------------+----------------------+ +-----------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=============================================================================| | No running processes found | +-----------------------------------------------------------------------------+


Workaround

Run the sriov-manage script to enable the virtual function for the GPU in the sysfs file system as explained in Virtual GPU Software User Guide.

After this workaround has been completed, the nvidia-smi command shows 0% GPU utilization for affected GPUs when they are idle.

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root@host ~]# nvidia-smi Fri Jul 12 11:47:38 2024 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 550.90.05 Driver Version: 550.90.05 CUDA Version: 12.4 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 A100-PCIE-40GB On | 00000000:5E:00.0 Off | 0 | | N/A 50C P0 97W / 250W | 0MiB / 40537MiB | 0% Default | | | | Disabled | +-------------------------------+----------------------+----------------------+ +-----------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=============================================================================| | No running processes found | +-----------------------------------------------------------------------------+


Status

Open

Ref. #

200605527

5.25. Guest VM frame buffer listed by nvidia-smi for vGPUs on GPUs that support SRIOV is incorrect

Description

The amount of frame buffer listed in a guest VM by the nvidia-smi command for vGPUs on GPUs that support Single Root I/O Virtualization (SR-IOV) is incorrect. Specifically, the amount of frame buffer listed is the amount of frame buffer allocated for the vGPU type minus the size of the VMMU segment (vmmu_page_size). Examples of GPUs that support SRIOV are GPUs based on the NIVIDIA Ampere architecture, such as NVIDA A100 PCIe 40GB or NVIDA A100 HGX 40GB.

For example, frame buffer for -4C and -20C vGPU types is listed as follows:

  • For -4C vGPU types, frame buffer is listed as 3963 MB instead of 4096 MB.
  • For -20C vGPU types, frame buffer is listed as 20347 MB instead of 20480 MB.

Status

Open

Ref. #

200524749

5.26. Driver upgrade in a Linux guest VM with multiple vGPUs might fail

Description

Upgrading the NVIDIA vGPU software graphics driver in a Linux guest VM with multiple vGPUs might fail. This issue occurs if the driver is upgraded by overinstalling the new release of the driver on the current release of the driver while the nvidia-gridd service is running in the VM.

Workaround

  1. Stop the nvidia-gridd service.
  2. Try again to upgrade the driver.

Status

Open

Ref. #

200633548

5.27. NVIDIA Control Panel fails to start if launched too soon from a VM without licensing information

Description

If NVIDIA licensing information is not configured on the system, any attempt to start NVIDIA Control Panel by right-clicking on the desktop within 30 seconds of the VM being started fails.

Workaround

Restart the VM and wait at least 30 seconds before trying to launch NVIDIA Control Panel.

Status

Open

Ref. #

200623179

5.28. On Linux, the frame rate might drop to 1 after several minutes

Description

On Linux, the frame rate might drop to 1 frame per second (FPS) after NVIDIA vGPU software has been running for several minutes. Only some applications are affected, for example, glxgears. Other applications, such as Unigine Heaven, are not affected. This behavior occurs because Display Power Management Signaling (DPMS) for the Xorg server is enabled by default and the display is detected to be inactive even when the application is running. When DPMS is enabled, it enables power saving behavior of the display after several minutes of inactivity by setting the frame rate to 1 FPS.

Workaround

  1. If necessary, stop the Xorg server.

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    # /etc/init.d/xorg stop

  2. In a plain text editor, edit the /etc/X11/xorg.conf file to set the options to disable DPMS and disable the screen saver.

    1. In the Monitor section, set the DPMS option to false.
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      Option "DPMS" "false"

    2. At the end of the file, add a ServerFlags section that contains option to disable the screen saver.
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      Section "ServerFlags" Option "BlankTime" "0" EndSection

    3. Save your changes to /etc/X11/xorg.conf file and quit the editor.
  3. Start the Xorg server.

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    # etc/init.d/xorg start

Status

Open

Ref. #

200605900

5.29. DWM crashes randomly occur in Windows VMs

Description

Desktop Windows Manager (DWM) crashes randomly occur in Windows VMs, causing a blue-screen crash and the bug check CRITICAL_PROCESS_DIED. Computer Management shows problems with the primary display device.

Version

This issue affects Windows 10 1809, 1903 and 1909 VMs.

Status

Not an NVIDIA bug

Ref. #

2730037

5.30. Migration of VMs configured with vGPU stops before the migration is complete

Description

When a VM configured with vGPU is migrated to another host, the migration stops before it is complete.

This issue occurs if the ECC memory configuration (enabled or disabled) on the source and destination hosts are different. The ECC memory configuration on both the source and destination hosts must be identical.

Workaround

Before attempting to migrate the VM again, ensure that the ECC memory configuration on both the source and destination hosts are identical.

Status

Not an NVIDIA bug

Ref. #

200520027

5.31. ECC memory settings for a vGPU cannot be changed by using NVIDIA X Server Settings

Description

The ECC memory settings for a vGPU cannot be changed from a Linux guest VM by using NVIDIA X Server Settings. After the ECC memory state has been changed on the ECC Settings page and the VM has been rebooted, the ECC memory state remains unchanged.

Workaround

Use the nvidia-smi command in the guest VM to enable or disable ECC memory for the vGPU as explained in Virtual GPU Software User Guide.

If the ECC memory state remains unchanged even after you use the nvidia-smi command to change it, use the workaround in Changes to ECC memory settings for a Linux vGPU VM by nvidia-smi might be ignored.

Status

Open

Ref. #

200523086

5.32. Changes to ECC memory settings for a Linux vGPU VM by nvidia-smi might be ignored

Description

After the ECC memory state for a Linux vGPU VM has been changed by using the nvidia-smi command and the VM has been rebooted, the ECC memory state might remain unchanged.

This issue occurs when multiple NVIDIA configuration files in the system cause the kernel module option for setting the ECC memory state RMGuestECCState in /etc/modprobe.d/nvidia.conf to be ignored.

When the nvidia-smi command is used to enable ECC memory, the file /etc/modprobe.d/nvidia.conf is created or updated to set the kernel module option RMGuestECCState. Another configuration file in /etc/modprobe.d/ that contains the keyword NVreg_RegistryDwordsPerDevice might cause the kernel module option RMGuestECCState to be ignored.

Workaround

This workaround requires administrator privileges.

  1. Move the entry containing the keyword NVreg_RegistryDwordsPerDevice from the other configuration file to /etc/modprobe.d/nvidia.conf.
  2. Reboot the VM.

Status

Open

Ref. #

200505777

5.33. Host core CPU utilization is higher than expected for moderate workloads

Description

When GPU performance is being monitored, host core CPU utilization is higher than expected for moderate workloads. For example, host CPU utilization when only a small number of VMs are running is as high as when several times as many VMs are running.

Workaround

Disable monitoring of the following GPU performance statistics:

  • vGPU engine usage by applications across multiple vGPUs
  • Encoder session statistics
  • Frame buffer capture (FBC) session statistics
  • Statistics gathered by performance counters in guest VMs

Status

Open

Ref. #

2414897

5.34. Frame capture while the interactive logon message is displayed returns blank screen

Description

Because of a known limitation with NvFBC, a frame capture while the interactive logon message is displayed returns a blank screen.

An NvFBC session can capture screen updates that occur after the session is created. Before the logon message appears, there is no screen update after the message is shown and, therefore, a black screen is returned instead. If the NvFBC session is created after this update has occurred, NvFBC cannot get a frame to capture.

Workaround

Press Enter or wait for the screen to update for NvFBC to capture the frame.

Status

Not a bug

Ref. #

2115733

5.35. RDS sessions do not use the GPU with some Microsoft Windows Server releases

Description

When some releases of Windows Server are used as a guest OS, Remote Desktop Services (RDS) sessions do not use the GPU. With these releases, the RDS sessions by default use the Microsoft Basic Render Driver instead of the GPU. This default setting enables 2D DirectX applications such as Microsoft Office to use software rendering, which can be more efficient than using the GPU for rendering. However, as a result, 3D applications that use DirectX are prevented from using the GPU.

Version

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012

Solution

Change the local computer policy to use the hardware graphics adapter for all RDS sessions.

  1. Choose Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment.

  2. Set the Use the hardware default graphics adapter for all Remote Desktop Services sessions option.

5.36. When the scheduling policy is fixed share, GPU utilization is reported as higher than expected

Description

When the scheduling policy is fixed share, GPU engine utilization can be reported as higher than expected for a vGPU.

For example, GPU engine usage for six P40-4Q vGPUs on a Tesla P40 GPU might be reported as follows:

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[root@localhost:~] nvidia-smi vgpu Mon Aug 20 10:33:18 2018 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 390.42 Driver Version: 390.42 | |-------------------------------+--------------------------------+------------+ | GPU Name | Bus-Id | GPU-Util | | vGPU ID Name | VM ID VM Name | vGPU-Util | |===============================+================================+============| | 0 Tesla P40 | 00000000:81:00.0 | 99% | | 85109 GRID P40-4Q | 85110 win7-xmpl-146048-1 | 32% | | 87195 GRID P40-4Q | 87196 win7-xmpl-146048-2 | 39% | | 88095 GRID P40-4Q | 88096 win7-xmpl-146048-3 | 26% | | 89170 GRID P40-4Q | 89171 win7-xmpl-146048-4 | 0% | | 90475 GRID P40-4Q | 90476 win7-xmpl-146048-5 | 0% | | 93363 GRID P40-4Q | 93364 win7-xmpl-146048-6 | 0% | +-------------------------------+--------------------------------+------------+ | 1 Tesla P40 | 00000000:85:00.0 | 0% | +-------------------------------+--------------------------------+------------+

The vGPU utilization of vGPU 85109 is reported as 32%. For vGPU 87195, vGPU utilization is reported as 39%. And for 88095, it is reported as 26%. However, the expected vGPU utilization of any vGPU should not exceed approximately 16.7%.

This behavior is a result of the mechanism that is used to measure GPU engine utilization.

Status

Open

Ref. #

2227591

5.37. License is not acquired in Windows VMs

Description

When a windows VM configured with a licensed vGPU is started, the VM fails to acquire a license.

Error messages in the following format are written to the NVIDIA service logs:

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[000000020.860152600 sec] - [Logging.lib] ERROR: [nvGridLicensing.FlexUtility] 353@FlexUtility::LogFneError : Error: Failed to add trusted storage. Server URL : license-server-url - [1,7E2,2,1[7000003F,0,9B00A7]] System machine type does not match expected machine type..


Workaround

This workaround requires administrator privileges.

  1. Stop the NVIDIA Display Container LS service.
  2. Delete the contents of the folder %SystemDrive%:\Program Files\NVIDIA Corporation\Grid Licensing.
  3. Start the NVIDIA Display Container LS service.

Status

Closed

Ref. #

200407287

5.38. nvidia-smi reports that vGPU migration is supported on all hypervisors

Description

The command nvidia-smi vgpu -m shows that vGPU migration is supported on all hypervisors, even hypervisors or hypervisor versions that do not support vGPU migration.

Status

Closed

Ref. #

200407230

5.39. Hot plugging and unplugging vCPUs causes a blue-screen crash in Windows VMs

Description

Hot plugging or unplugging vCPUs causes a blue-screen crash in Windows VMs that are running NVIDIA vGPU software graphics drivers.

When the blue-screen crash occurs, one of the following error messages may also be seen:

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    SYSTEM_SERVICE_EXCEPTION(nvlddmkm.sys)

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    DRIVER_IRQL_NOT_LESS_OR_EQUAL(nvlddmkm.sys)

NVIDIA vGPU software graphics drivers do not support hot plugging and unplugging of vCPUs.

Status

Closed

Ref. #

2101499

5.40. Luxmark causes a segmentation fault on an unlicensed Linux client

Description

If the Luxmark application is run on a Linux guest VM configured with NVIDIA vGPU that is booted without acquiring a license, a segmentation fault occurs and the application core dumps. The fault occurs when the application cannot allocate a CUDA object on NVIDIA vGPUs where CUDA is disabled. On NVIDIA vGPUs that can support CUDA, CUDA is disabled in unlicensed mode.

Status

Not an NVIDIA bug.

Ref. #

200330956

5.41. A segmentation fault in DBus code causes nvidia-gridd to exit on Red Hat Enterprise Linux and CentOS

Description

On Red Hat Enterprise Linux 6.8 and 6.9, and CentOS 6.8 and 6.9, a segmentation fault in DBus code causes the nvidia-gridd service to exit.

The nvidia-gridd service uses DBus for communication with NVIDIA X Server Settings to display licensing information through the Manage License page. Disabling the GUI for licensing resolves this issue.

To prevent this issue, the GUI for licensing is disabled by default. You might encounter this issue if you have enabled the GUI for licensing and are using Red Hat Enterprise Linux 6.8 or 6.9, or CentOS 6.8 and 6.9.

Version

Red Hat Enterprise Linux 6.8 and 6.9

CentOS 6.8 and 6.9

Status

Open

Ref. #

  • 200358191
  • 200319854
  • 1895945

5.42. No Manage License option available in NVIDIA X Server Settings by default

Description

By default, the Manage License option is not available in NVIDIA X Server Settings. This option is missing because the GUI for licensing on Linux is disabled by default to work around the issue that is described in A segmentation fault in DBus code causes nvidia-gridd to exit on Red Hat Enterprise Linux and CentOS.

Workaround

This workaround requires sudo privileges.

Note:

Do not use this workaround with Red Hat Enterprise Linux 6.8 and 6.9 or CentOS 6.8 and 6.9. To prevent a segmentation fault in DBus code from causing the nvidia-gridd service from exiting, the GUI for licensing must be disabled with these OS versions.

If you are licensing a physical GPU for vCS, you must use the configuration file /etc/nvidia/gridd.conf.

  1. If NVIDIA X Server Settings is running, shut it down.
  2. If the /etc/nvidia/gridd.conf file does not already exist, create it by copying the supplied template file /etc/nvidia/gridd.conf.template.

  3. As root, edit the /etc/nvidia/gridd.conf file to set the EnableUI option to TRUE.

  4. Start the nvidia-gridd service.

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    # sudo service nvidia-gridd start

When NVIDIA X Server Settings is restarted, the Manage License option is now available.

Status

Open

5.43. Licenses remain checked out when VMs are forcibly powered off

Description

NVIDIA vGPU software licenses remain checked out on the license server when non-persistent VMs are forcibly powered off.

The NVIDIA service running in a VM returns checked out licenses when the VM is shut down. In environments where non-persistent licensed VMs are not cleanly shut down, licenses on the license server can become exhausted. For example, this issue can occur in automated test environments where VMs are frequently changing and are not guaranteed to be cleanly shut down. The licenses from such VMs remain checked out against their MAC address for seven days before they time out and become available to other VMs.

Resolution

If VMs are routinely being powered off without clean shutdown in your environment, you can avoid this issue by shortening the license borrow period. To shorten the license borrow period, set the LicenseInterval configuration setting in your VM image. For details, refer to Virtual GPU Client Licensing User Guide.

Status

Closed

Ref. #

1694975

5.44. VM bug checks after the guest VM driver for Windows 10 RS2 is installed

Description

When the VM is rebooted after the guest VM driver for Windows 10 RS2 is installed, the VM bug checks. When Windows boots, it selects one of the standard supported video modes. If Windows is booted directly with a display that is driven by an NVIDIA driver, for example a vGPU on Citrix Hypervisor, a blue screen crash occurs.

This issue occurs when the screen resolution is switched from VGA mode to a resolution that is higher than 1920×1200.

Fix

Download and install Microsoft Windows Update KB4020102 from the Microsoft Update Catalog.

Workaround

If you have applied the fix, ignore this workaround.

Otherwise, you can work around this issue until you are able to apply the fix by not using resolutions higher than 1920×1200.

  1. Choose a GPU profile in Citrix XenCenter that does not allow resolutions higher than 1920×1200.
  2. Before rebooting the VM, set the display resolution to 1920×1200 or lower.

Status

Not an NVIDIA bug

Ref. #

200310861

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1 The supported products are as follows:
  • vWS: NVIDIA RTX Virtual Workstation
  • vPC: NVIDIA Virtual PC
  • vApps: NVIDIA Virtual Applications

2 N/A indicates that the deployment is not supported.

3vApps is supported only on Windows operating systems.

4 This GPU is supported only in displayless mode. In displayless mode, local physical display connectors are disabled.

© 2013-2024 NVIDIA Corporation & affiliates. All rights reserved. Last updated on Jul 5, 2024.